About the role
Pylon is a Series B, AI-native B2B company building the next generation of customer support.
Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.
This is a massive market with incumbents that weren’t built for AI-first workflows.
Company
Series B, $51M raised
Backed by a16z, BCV, General Catalyst, Y Combinator
100+ employees
Offices in San Francisco and New York City
The Role
Manage and coach a team of 6-10 Account Executives
Help build, document, and scale our sales playbooks (commercial and upmarket)
Drive consistent execution across inbound and outbound motions
Partner closely with leadership to refine segmentation, quotas, and process
Lead deal reviews, pipeline inspection, forecasting, and performance management
Recruit AEs
Why now
We’ve built a strong AE bench and proven PMF. The next phase is scaling managers and process — this role helps turn what works today into a repeatable, high-performing sales org.
Requirements
2+ years managing SaaS AEs
Experience scaling a team beyond the “early reps” phase
Strong coaching instincts and operational rigor
Comfortable operating in ambiguity and building process from scratch
Based in SF or NYC and willing to work in-person
Nice to Haves
Experience managing teams selling $10k–$100k+ ARR deals
Experience in competitive, incumbent-heavy markets
Familiarity with AI-driven or technical products
Sales Stack
Salesforce
Scratchpad
Salesbricks
Benefits
Fully covered medical, dental, and vision insurance for employees
401(k) retirement plan
Commuter benefits
Parental leave
️ 14 company holidays + unlimited PTO
️ Annual offsite
Lunch, dinner, and snacks at the office
️ Fitness stipend
Aplyr's read
Pylon is at the forefront of energy technology, attracting professionals passionate about innovation in energy management and optimization.
What's promising
- •Pylon offers cutting-edge solutions in energy management, appealing to tech-savvy professionals.
- •The company is expanding rapidly, with numerous roles across various departments.
- •Pylon's focus on innovation attracts top talent in the tech and energy sectors.
What to watch
- •Limited public information about Pylon's financial stability and market position.
- •High growth may lead to challenges in maintaining company culture and employee satisfaction.
- •The niche focus on energy technology might limit broader career opportunities.
Why Pylon
- •Pylon specializes in energy optimization, setting it apart from general tech companies.
- •The company offers roles that blend technology with energy sector expertise.
- •Pylon's innovative approach attracts professionals interested in sustainable energy solutions.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Pylon
Pylon is a technology company that specializes in providing innovative solutions for energy management and optimization.
