Senior Manager, QA - Teamfight Tactics

As a Senior QA Manager of Teamfight Tactics’ (TFT) AXE Team, you are expected to understand Teamfight Tactics as a player, from the player’s point of view. You will be utilizing TFT Terminology in your daily work, with all of your stakeholders. You understand what it means to deliver a Quality product to our players, using a high-quality-bar baseline to drive Quality within our teams. You have experience delivering High-Quality In-game Events, Passes, and Content to players.

You will manage Quality Assurance professionals who work with software engineers, content developers, artists, project managers, and producers to create value for Players around the world. You will be guided by Riot's Test Policy to develop quality activities for every stage of the software development life cycle. Additionally, you will partner with your team or Product leadership and other craft leaders to arrive at more efficient solutions to everyday problems and improve delivery. You will also direct and task other QA professionals, often remotely to get your work completed. You will report to a Senior QA Manager.

Responsibilities:

• You shape craft strategy that directly impacts the development strategy within a business unit.
• You are accountable for the delivery of a comprehensive quality strategy for a smaller business unit or large initiative.
• You manage the quality assurance efforts across multiple initiatives or teams with support from business unit senior leadership.
• You are responsible for the results of the QA professionals across your sphere of influence.
• You directly manage managers, leaders, and/or individual contributors on initiatives/teams in addition to guiding their day to day work.
• You have in depth craft expertise in quality assurance and how it impacts and influences software development. You partner across disciplines to influence decisions.

Required Qualifications:

• Experience creating test strategies for products.
• Experience setting strategic goals for teams to execute.
• Experience managing performance of embedded QA professionals.
• Experience working with remote testing teams.
• Experience working with senior leadership to manage budgets and headcount.
• Experience establishing quality metrics that influence strategy and drive change.
• 8+ years Quality Assurance Experience, with at least 2 years in a leadership role.

Desired Qualifications:

• Experience managing managers.
• Development experience across several platforms; mobile, console, and PC.
• Preferred Licenses/certifications:
  • ISTQB Foundation Level
  • ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
  • ISTQB Advanced Test Manager

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a playe