Software Engineer (Integrations)

Confirmed live in the last 24 hours

Dialpad

Bengaluru, India

On-site

Posted April 9, 2026

Job Description

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s key native integrations. These integrations enable real-time automations and data transfers between Dialpad and complementary systems, ensuring our mutual customers have a seamless unified experience. This includes Agentic AI, CRMs, ticketing systems, workforce management platforms and industry-specific verticals such as Recruiting, Retail & Healthcare. You’ll collaborate closely with engineering teammates, product leaders, business leaders, Dialpad customers and external stakeholders. Additionally, this role will have an emphasis on Agentic AI-compatible integrations.

This position reports to our Engineering Manager and has the opportunity to be based in our London, Buenos Aires or Bangalore office.

What you’ll do

Develop and maintain Dialpad’s key native integrations such as Zendesk, HubSpot, AthenaHealth and many more.
Write architectural design & specification documents.
Develop well-tested features with appropriate test hooks, resulting in low defect reports.
Write clean, modular, and maintainable code using best practices along with unit tests.
Participate in code reviews to ensure code quality, maintainability, and scalability.
Assist with emerging Agentic AI technologies & initiatives.
Tech Stack: Python, Vue.js, Redis, Google Cloud, AI (MCP).

What we’re looking for (not requirements, just guidelines)

3+ years of professional experience as a software engineer.
Experience with at least one object-oriented programming language, especially JS or Python.
Experience with Agile development methodologies.
Testing, debugging and troubleshooting skills.
Effective communication skills.
Collaborative & team player b

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