Barista

Position Description:

The Barista is responsible for delivering an exceptional guest experience through friendly, efficient service while maintaining ParkX brand standards. This role serves as a guest relations ambassador, ensuring a welcoming environment through professionalism, teamwork, and attention to detail. The Barista supports daily operations by preparing beverages, handling point-of-sale transactions, and maintaining a clean and safe workspace.

Responsibilities

• Provide courteous, professional, and engaging service to all guests and associates at all times

• Prepare and serve beverages and food items in accordance with brand standards and recipes

• Operate point-of-sale (POS) systems accurately and efficiently

• Maintain cleanliness and organization of the café, equipment, and service areas

• Uphold company standards for work procedures, dress, grooming, punctuality, and attendance

• Adapt to changes in work areas and operational procedures with a positive, flexible attitude

• Demonstrate a willingness to learn new skills and continuously improve existing ones

• Identify and resolve routine operational issues independently; ask for assistance when needed

• Actively support team members and assist with additional duties as required

• Follow all company safety and security policies and procedures at all times

• Properly handle keys, equipment, and materials in accordance with established protocols

• Use safe lifting techniques and follow guidelines for handling heavy objects and carts

• Safely use, store, and handle cleaning chemicals and supplies

• Promptly identify and report safety hazards or security concerns to management

• Serve as a guest relations ambassador, reinforcing a positive and welcoming environment

• Perform other duties as assigned

Qualifications

• Ability to communicate clearly and professionally in English

• Strong customer service skills with the ability to interact effectively with guests

• Self-starter with a calm, even disposition and a team-oriented mindset

• Willingness to assist co-workers and “pitch in” as needed

• Ability to operate a point-of-sale system

• Ability to lift and carry up to 50 pounds

• Ability to push and pull carts weighing up to 150 pounds
• Commitment to maintaining a professional appearance and demeanor

PHYSICAL DEMANDS AND WORK