About the role

Location:

1500 Brooks Ave Rochester, NY 14624

Availability Requirement for this role:

Morning, afternoon, evening (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Part time

Pay Range:

$19 - $20 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.

Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.

What will I do?

Able to answer a high volume of incoming calls; assist customers by answering any questions
Communicate with internal customers (store pharmacies) regarding customer information/orders
Meet individual goals and team averages for number of calls per hour and talk time per call
Able to multi-task and complete work efficiently and effectively
Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines

Required Qualifications:

Ability to work in a fast-paced environment
Systems aptitude, data entry and multitasking skills

Preferred Qualifications:

1 or more years of pharmacy technician experience
Call center experience
Medical or insurance experience
Proficiency with EnterpriseRx

Aplyr's read

Wegmans is a family-owned supermarket chain renowned for its quality products and exceptional service, attracting employees who value customer satisfaction and community engagement.
Synthesized from recent postings & public sources

What's promising

•Wegmans consistently ranks high in employee satisfaction, indicating a positive work environment.
•The company offers a wide range of roles, providing diverse career opportunities.
•Wegmans emphasizes quality and sustainability, appealing to eco-conscious employees.

What to watch

•Limited public information about career advancement opportunities within the company.
•Retail work often involves irregular hours, which may affect work-life balance.
•As a private company, financial transparency is limited compared to public corporations.

Why Wegmans

•Wegmans is known for its strong focus on employee well-being and benefits.
•The company prioritizes local and organic products, setting it apart in the grocery sector.
•Wegmans has a reputation for exceptional customer service, driven by well-trained staff.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Wegmans

Wegmans

wegmans.com

View company

Wegmans Food Markets is a privately held supermarket chain based in the United States, known for its high-quality products, exceptional customer service, and a wide range of organic and local offerings.