About the role

Sr Systems Engineer

Altera Digital Health

US or Canada -EST time

Role Overview

This is a remote position with rotating shift coverage and minimal travel requirements to support client needs and occasional on-site meetings.

Key Responsibilities

Implement, support, and maintain enterprise-level Citrix environments
Install, configure, and manage Citrix servers, ADCs, and related infrastructure
Identify opportunities to standardize, optimize, and automate existing processes
Investigate, troubleshoot, and resolve incidents and problems related to Citrix and associated systems
Act as a Tier 3 escalation point for complex Citrix support and troubleshooting issues
Engage in advanced technical problem-solving across multiple technology platforms
Participate in 24x7 on-call support rotations
Perform additional duties and special projects as assigned

Contribution to Team Synergy

Conduct comprehensive root cause analysis and problem management, sharing findings with the team to improve processes
Promote knowledge transfer and collaboration to enhance overall team expertise
Take ownership of assigned tasks and provide timely project status updates

Qualifications

Academic and Professional Requirements

Bachelor’s degree in Computer Science, Information Systems Management, or a related field, or equivalent practical experience
Citrix certification: CCA‑V – Citrix Virtual Apps and Desktops 7 Administration

Experience and Technical Skills

Minimum of 6 years of experience as a Citrix Virtualization Engineer/Administrator, including assessments, planning, implementation, and upgrades or migrations in large-scale environments (2,000+ users), preferably within a healthcare setting
Preferred (but not required) Citrix certifications:
- Citrix Certified Enterprise Engineer (CCEE)
- Citrix Certified Professional – Virtualization (CCP‑V)
- Citrix Certified Expert – Virtualization (CCE‑V)
- Citrix Certified Professional – Networking (CCP‑N)
Hands-on experience with Citrix technologies, including:
- Citrix Virtual Apps and Desktops (CVAD 2203 or later)
- StoreFront
- FsLogix
- Citrix Provisioning Services (PVS)
- Machine Creation Services (MCS)
- Citrix Cloud and Citrix in Microsoft Azure
- Troubleshooting Login Performance Issues
Strong understanding of Citrix architectural dependencies and industry best practices
Experience working in Microsoft Azure cloud environments
Familiarity with ITSM tools such as ServiceNow
80-95k USD

Aplyr's read

Harris Computer excels in delivering specialized software solutions for diverse sectors, attracting tech-savvy professionals passionate about innovation and operational efficiency.
Synthesized from recent postings & public sources

What's promising

•Harris Computer offers diverse roles across various sectors, enhancing career growth opportunities.
•The company focuses on innovative technology solutions, appealing to those interested in cutting-edge software development.
•Remote work options are available, providing flexibility for employees in different roles.

What to watch

•Limited public information about company culture and work-life balance.
•The company's focus on multiple industries may dilute specialization in any single sector.
•Potential challenges in maintaining consistent innovation across diverse software solutions.

Why Harris Computer

•Harris Computer's specialization in public sector and utilities software differentiates it from general tech firms.
•The company offers roles in emerging fields like AI, reflecting a commitment to future technologies.
•Harris Computer's focus on operational efficiency solutions provides a niche appeal to process-oriented professionals.

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About Harris Computer

Harris Computer

harriscomputer.com

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Harris Computer is a leading provider of software solutions for various industries, including public sector, utilities, and healthcare. The company focuses on delivering innovative technology solutions to improve operational efficiency.