About the role

Aplyr's Quick Take

This role is about leading the strategy and operations of network services within a healthcare organization. You'll manage a team of network engineers, oversee infrastructure design and security, and ensure high availability of network services. It's a senior-level position that combines technical expertise with leadership responsibilities.

Good fit

Ideal candidates have extensive experience in network infrastructure and security, along with strong leadership skills. A background in healthcare IT or similar environments would be beneficial, and a collaborative, communicative working style is essential.

Worth noting

The role emphasizes compliance with healthcare regulations like HIPAA, which may be a unique challenge for those without prior experience in the healthcare sector. The position also involves significant vendor management and strategic planning.

Company :

enGen

Job Description :

Location: Pittsburgh, PA

Reports To: VP, IT Infrastructure and Platform Services

JOB SUMMARY

The Director of Network Services is a senior technology leader responsible for the strategy, design, operations, and continuous improvement of the enterprise network infrastructure. This role oversees a team of network engineers and architects supporting data centers, critical facility locations (including hospitals and campus environments), and application networking services. The ideal candidate combines deep technical expertise in networking with strong leadership, communication, and stakeholder engagement skills.

ESSENTIAL RESPONSIBILITIES

Network Infrastructure & Operations

Lead the planning, design, deployment, and management of enterprise LAN, WAN, SD-WAN, and data center network infrastructure across all environments, including critical healthcare and corporate facilities.

Oversee the physical infrastructure (cabling, switches, routers, wireless access points, rack management) as well as software-defined networking, configuration management, and automation.

Ensure high availability, redundancy, and disaster recovery capabilities across all network services, with particular focus on mission-critical locations.

Network Security & Application Networking

Manage network security devices and services including firewalls, load balancers, web application firewalls (WAFs), proxies, NAC, DDoS mitigation, and micro-segmentation.

Oversee application-specific networking including traffic optimization, application delivery controllers (ADCs), DNS/DHCP/IPAM services, and content delivery.

Partner closely with Information Security and Risk Management (ISRM) to ensure compliance with regulatory and security frameworks (e.g., HIPAA, NIST, PCI-DSS).

Leadership & Communication

Build, mentor, and lead a high-performing network engineering team, fostering a culture of accountability, continuous learning, and operational excellence.

Serve as the primary communicator and escalation point for network-related matters to executive leadership, business stakeholders, and cross-functional technology teams.

Translate complex technical concepts into clear, actionable information for both technical and non-technical audiences.

Drive vendor relationships, contract negotiations, and technology roadmap decisions for network services.

Strategy & Continuous Improvement

Define and execute the network technology roadmap aligned with enterprise cloud transformation, modernization, and growth initiatives.

Establish and monitor KPIs, SLAs, and operational metrics to measure network performance, availability, and team effectiveness.

Identify and implement opportunities for automation, process improvement, and cost optimization across the network portfolio.

Lead capacity planning and lifecycle management to stay ahead of business demand.

EXPERIENCE

Required

10 years in Information Systems or Information Technology
10 years of developing, presenting, and communicating technical concepts to varying audiences
7 years in a management or leadership role
7 years mentoring others in a Leadership role
5 years of developing strategic plans & roadmaps

Preferred

5 years in the Healthcare Industry
3 years in a leadership role executing technical capabilities that deliver significant business value
3 years in project management with multiple major development projects, demonstrating leadership skills and a track record of managing technical/business staff, financial resources and outside vendors

SKILLS

Strategic Vision
Analytical and problem solving skills
Strong teamwork and interpersonal skills
Demonstrated competency in understanding a service owner / product owner mindset.
Presentation experience
Budget administration
Process improvement
Strong knowledge and understanding of business needs
Strong sense of ownership, urgency, and drive
Ability to establish and maintain high level of customer trust and confidence
Ability to motivate high performance, multi-discipline teams
Technical knowledge and hands-on experience
User experience and improving usability
Project execution
Relationship management

EDUCATION

Required

Bachelor's Degree in Information Systems or Information Technology or related field OR 6 years of relevant and progressive work experience in lieu of a Bachelor's Degree

Preferred

Master's Degree in Information Systems or Information Technology or related field

LICENSES or CERTIFICATIONS

Required

None

Preferred

PMP (Project Management Professional)
ITIL

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Aplyr's read

Highmark Health is a major player in the health insurance sector, offering diverse roles from clinical to technical, attracting healthcare professionals and tech experts alike.
Synthesized from recent postings & public sources

What's promising

•Highmark Health offers a comprehensive range of health insurance products, enhancing job stability.
•The company provides diverse career paths, from clinical roles to tech positions.
•Highmark Health's focus on wellness programs supports a culture of employee well-being.

What to watch

•The healthcare industry faces regulatory uncertainties that could impact Highmark Health.
•Limited public information about internal career advancement opportunities.
•Potential for high-stress environments in clinical roles due to patient care demands.

Why Highmark Health

•Highmark Health integrates insurance with wellness programs, offering a holistic approach to healthcare.
•The company has a strong regional presence, particularly in Pennsylvania.
•Highmark Health's diverse hiring across clinical and technical roles supports a multidisciplinary workforce.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Highmark Health

Highmark Health

highmark.com

View company

Highmark Inc. is a health insurance company that provides a range of health care products and services, including medical, dental, and vision insurance, as well as wellness programs.