Client Support Specialist (Virtual/Remote)

Mission + People + Culture:  With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies.  Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions.  Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.

1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.

2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.

3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.

4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.

5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.

InductiveHealth is looking to add a motivated Client Support Specialist to our team. At InductiveHealth, Client Support Specialists triage, investigate, and resolve Tier 1 and Tier 2 requests submitted by end users and internal team members.