Business Analyst

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Core Platforms & Services team is responsible for the development and operations of critical cloud infrastructure and platform services, in support of Motorola Solutions' public and hybrid cloud-based Software as a Service (SaaS) solutions for public safety customers. This team is part of Motorola Solutions’ Video & Software division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world. Our services leverage Cloud Computing infrastructure on Azure, AWS and GCP to build at scale.

Job Description

Analyzes, develops, designs, and maintains software for the organization’s products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Develops, validates, and tests: structures and user documentation.

Basic Requirements

Key Responsibilities

• Engage with stakeholders to collect and record business needs, ensuring total transparency and alignment.

• Examine datasets to find trends, extract insights, and facilitate informed decision-making.

• Detect system or workflow bottlenecks and suggest optimizations for business operations.

• Produce thorough documentation regarding project requirements, processes, and final results.

• Draft and present reports to communicate analytical findings clearly.

• Serve as the primary link between technical units and business partners to maintain focus on project goals.

• Convert business objectives into user stories or functional specifications to direct software development.

• Partner with Quality Assurance (QA) to confirm that new solutions satisfy specified business requirements.

• Track the performance of deployed solutions and propose upgrades based on feedback and shifting needs.

Qualifications and Competencies

• At least 5 years of professional experience in business analysis.

• Bachelor's degree in Software Engineering, Computer Science, or a related discipline; Master's degree is advantageous.

• Proficiency in evaluating intricate data to support problem-solving and strategic choices.

• Strong communication abilities (written and verbal) for stakeholder interaction and technical reporting.

• Deep comprehension of industry workflows and organizational strategies.

• Proven ability to troubleshoot issues and recommend creative solutions for business hurdles.

• Knowledge of business analysis tools, data software, and methodologies such as Agile and Waterfall.

• Skilled in requirement elicitation and drafting functional specifications.

• Adept at managing stakeholder expectations across developers, clients, and leadership.

• Flexibility to navigate shifting priorities and timelines while maintaining high standards.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.