Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is responsible for independently planning, executing and reporting on forensic work at an operational level. The incumbent is individually accountable for achieving results through own efforts over periods of up to 3 months.

Responsibilities

• Fraud/Financial Crime Investigation. Investigate cases of suspected fraud or financial crime. Identify lines of inquiry and gather and retain information and physical or electronic evidence to support criminal investigation and/or legal action, engaging specialist investigators or subject-matter experts where necessary. Review the evidence gathered and recommend appropriate action to the organization.
• Fraud/Financial Crime Management. Deliver fraud prevention reporting and analysis for a designated area of operations, using financial crime/fraud prevention systems to identify instances, patterns, and trends of suspicious activity, to enable the prevention of fraud and enable the initiation of loss mitigations and fraud investigations.
• Fraud/Financial Crime-Management Systems Development. Review external research and analysis and analyse customer or client transactions to identify fraud trends and emerging risks, and to support the development of fraud/financial crime prevention strategies, policies, procedures, and monitoring systems.
• Regulatory and Compliance Management. Investigate standard incidents using current regulatory and compliance processes, systems, and procedures, and take action to solve immediate compliance issues. Advise more senior colleagues on more complex problems.
• Financial Management and Control. Track progress against budgets within established finance systems and report variances to more senior colleagues.
• Insights and Reporting. Contribute to the preparation of various data and analytics reports. Prepare clear, concise, evidence-based forensic reports, executive summaries, case updates, and management information to support decision-making and governance reporting.
• Stakeholder Engagement. Support stakeholder engagement by arranging actions, meetings, and events. Engage with relevant internal and external stakeholders, including Legal, Human Capital/Employee Relations, Compliance, Risk, IT, business units, external service providers, law enforcement agencies, and regulators, where appropriate.
• Operational Compliance. Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
• Personal Capability Building. Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Case Management and Evidential Integrity. Maintain accurate investigation records, case files, interview notes, and evidence registers in accordance with internal standards and applicable legal, regulatory, and data privacy requirements. Ensure that evidence is appropriately identified, preserved, analysed, and documented to support evidence-led findings and appropriate management action.
• Investigative Interviewing and Statement Taking. Conduct or support fact-finding discussions and investigative interviews and prepare accurate interview records or statements to support evidence-led investigation outcomes.
• Digital Evidence and Cyber-Enabled Fraud. Support the identification, preservation, assessment, and documentation of electronic records and digital evidence, including matters involving cyber-enabled fraud, data analytics, and technology-enabled financial crime typologies.
• Root Cause and Control Weakness Analysis. Identify contributing factors, control weaknesses, and emerging fraud risk trends arising from investigations, and recommend practical, risk-based remedial actions to strengthen the control environment and reduce recurrence.
• Regulatory, Legal and Disciplinary Support. Support appropriate disciplinary, civil, criminal, regulatory, insurance recovery, or other remedial processes, where required, by providing evidence-based input and investigation documentation.
• Confidentiality, Objectivity and Ethical Conduct. Handle sensitive investigation information with appropriate confidentiality, independence, objectivity, and professional judgement, in accordance with internal standards and applicable legal or regulatory obligations.

Qualifications

• BSc from a recognized University preferably in Computer Science, Finance, Business, Law, Criminal Justice Studies, or a relevant field. MBA degree will be an added advantage.
• Professional qualification in CFE / CISA / CISM or other relevant certification is an added advantage.
• Experience of working in a multinational, multi-segment environment with matrix reporting.
• More than 5 years’ experience in fraud / forensic investigations team.
• Working knowledge of digital evidence handling, data analytics, cyber-enabled fraud typologies, case management systems, data privacy requirements, and records re[tention standards will be advantageous.

Competencies

• Action Oriented.
• Business Insight.
• Collaborates.
• Decision Quality.
• Ensures Accountability.
• Financial Acumen.
• Instills Trust.
• Manages Complexity.
• Optimizes Work Processes.
• Persuades.

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Skills

Accountability, Action Planning, Claims Management, Compliance Management, Data Compilation, Data Controls, Executing Plans, External Stakeholders, Financial Auditing, Insurance Claims Investigations, Management Reporting, Regulatory Compliance, Report Review, Typology

Competencies

Action Oriented

Business Insight

Collaborates

Decision Quality

Financial Acumen

Instills Trust

Manages Complexity

Optimizes Work Processes

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

23 June 2026 , 23:59

The Old Mutual Story!