IT Business Analyst - Pharma Medicines TechOps

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Location

• Pune, India

• Petaling Jaya, Selangor, Malaysia

Job description

• As a Senior Business Analyst, you will independently manage end-to-end business analysis workstreams, tackling complex and ambiguous business problems. Applying a deep understanding of the Manufacturing Business domain and IT infrastructure, you will translate site-specific requirements into strategic implementation plans, ensuring solutions are fit-for-purpose and meet site-specific needs for operational efficiency.

• In this role, you will be accountable for active partnering, managing and prioritizing infrastructure demand, and coordinating the end-to-end delivery of new product implementations and complex requests. You will act as a trusted advisor to cross-functional teams, shaping stakeholder perspectives, resolving conflicts, and contributing significantly to solution design.

Description of the area

Within RDT Pharma Technical Operations and specifically in the context of Manufacturing Technologies, this IT Business Analyst for Infrastructure ensures the seamless fit of our manufacturing business solutions into the Roche ecosystem. Maximizing manufacturing ROI requires stable, robust, and high-performance infrastructure solutions.

Our scope includes:

• All Pharma and DIA Manufacturing Sites

• RDT Standard technologies to be adopted as core solutions for the infrastructure

Job Responsibilities

• Scope / (Content Leadership): Independently manages end-to-end business analysis workstreams without guidance, tackling problems with emerging ambiguity. Proficiently adapts a range of standard frameworks, mentors junior and intermediate BAs, and proactively shapes team ways of working and best practices.

• Accountability / Problem Solving: Leads the analysis of business problems, performs thorough domain research, and drives root cause analysis. Accountable for delivering comprehensive requirements, contributing significantly to solution selection, and proactively identifying needs-solution discrepancies to propose creative improvements.

• Stakeholder Management: Identifies a diverse range of cross-functional stakeholders and builds reliance through deep business understanding to act as a trusted advisor. Facilitates workshops, resolves conflicts, and proactively shapes stakeholder perspectives to strategically manage expectations and align them with project goals.

• Impact/Strategy: Delivers impact that extends to a specific product, initiative, or cluster, contributing to domain goals by ensuring solutions provide demonstrable business value. Translates requirements into strategic implementation plans, influences tactical decisions, and contributes to long-term solution roadmaps.

• Complexity / (Product Size): Works at a solution or product level involving multiple solutions, handling ambiguous requirements and systematically interacting with stakeholders across a broader product environment. Evaluates solution impacts considering both immediate and long-term business implications.

• Business / Technical ability: Demonstrates a deep understanding of the Manufacturing Business domain and IT infrastructure technologies, and their interdependencies. Independently applies tools, principles, and techniques related to requirements, data, usability, and process analysis to manage interconnections and improve overall efficiency.

Qualifications

Education / Experience

• Bachelor or advanced degree

• 5+ years of Business Analysis / Consultancy experience, with at least 3+ years in life sciences/pharma or the assigned business function being supported.

• Proven experience independently managing end-to-end BA workstreams, navigating ambiguous requirements, and evaluating strategic solution options.

• Demonstrated experience in translating requirements into strategic implementation plans that align with overall business objectives.

Technical Skills

• Advanced knowledge of Business Analysis/Consultancy concepts and practices, with intermediate expertise in at least one BA capability.

• Strong proficiency in requirements elicitation and documentation, ensuring comprehensive requirements traceability and consistent change management.

• Ability to independently apply tools, principles, concepts, and techniques related to requirements, data, usability, and process analysis.

• Strong technical foundation in Infrastructure concepts. Familiarity with Hardware, Compute power, Virtualization solutions, and Operating Systems.

Additional Qualifications

• Exceptional stakeholder management and communication skills, with the ability to facilitate workshops, resolve conflicts, and define stakeholder engagement strategies across functional areas.

• Proactive mindset with a focus on initiating process improvements and contributing to organizational development, such as active involvement in the Community of Practice (CoP).

• With a global team and the main stakeholders in APAC, NALA and EMEA the position requires regular availability for meetings outside of standard business hours.

• Availability to travel up to 20% of the time.

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Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.