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Product Manager — Digital Enablement

Sun LifeSun Life·Financial Services

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About the role

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

  • Own the product strategy and roadmap for SLI's digital enablement initiatives, ensuring digital products and platforms deliver measurable value to agents, bancassurance partners, and end customers. This role fills the gap created by the transfer of the Digital Enablement function from the Chief Marketing & Client Officer to the IT & Digital function, and acts as the primary product voice bridging business needs with technology delivery.

Preferred skills (heading) / Compétences particulières (titre)

  • Product management fundamentals: road mapping, backlog management, user story writing, prioritization frameworks (e.g. RICE, MoSCoW)

  • Digital product lifecycle management in financial services or insurance context

  • Agile/Scrum methodology; ability to work in sprint-based delivery environments

  • Understanding of digital distribution channels: agency portals, bancassurance platforms, mobile apps

  • Stakeholder management and facilitation skills across business and technology teams

  • Basic UX principles; ability to collaborate effectively with UI/UX designers

  • Familiarity with tools such as JIRA, Confluence, Figma, or equivalent

  • Data literacy: ability to define metrics, interpret dashboards, and drive product decisions from insights

Qualifications (heading) / Compétences (titre)

  • Bachelor’s degree in business, Information Technology, Computer Science, or a related field.

  • Minimum 4-6 years of experience in product management, business analysis, or digital project delivery.

  • Demonstrated experience managing digital products end-to-end from ideation to launch.

  • Experience in financial services, insurance, or fintech is strongly preferred.

  • Professional Product Management certification (e.g. CSPO, PMPO) is an advantage.

  • Proficiency in Bahasa Indonesia and English is required.

Responsibilities (heading) / Responsabilités (titre)

  • Product Roadmap & Strategy

    Define, maintain, and prioritize the Digital Enablement product roadmap in alignment with SLI's digital strategy; translate business objectives into clearly scoped product initiatives with measurable outcomes.

  • Requirements & Backlog Management

    Gather, document, and refine product requirements from business stakeholders; maintain a well-prioritized backlog and ensure delivery teams have clear, actionable user stories and acceptance criteria at all times.

  • Stakeholder Engagement

    Serve as the primary liaison between the Digital Enablement business owners, IT delivery teams, and external vendors; facilitate alignment on scope, timelines, and trade-offs across all parties.

  • Product Delivery Oversight

    Monitor delivery progress against roadmap commitments; identify risks and blockers early, escalate where necessary, and ensure products are launched with quality, on time, and adopted effectively by end users.

  • Performance Measurement

    Define and track key product metrics (adoption, engagement, conversion); use data to make evidence-based decisions on product iteration and prioritization in collaboration with the Product Growth Manager.

Job Category:

IT - Digital Development

Posting End Date:

29/09/2026

Skills & Tags

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Aplyr's read

Sun Life is a global financial services leader, attracting professionals in insurance and investment with a focus on innovation and international growth.

Synthesized from recent postings & public sources

What's promising

  • Sun Life has a strong international presence, offering diverse career opportunities across various regions.
  • The company invests in cutting-edge technology, hiring roles like AI Innovator and MLOps Engineer.
  • Sun Life provides a wide range of roles, from actuarial to data governance, appealing to diverse skill sets.

What to watch

  • The financial services industry is highly competitive, posing challenges for market differentiation.
  • Regulatory changes in different countries can impact Sun Life's operations and strategic decisions.
  • Economic downturns may affect demand for insurance and investment products, impacting revenue.

Why Sun Life

  • Sun Life emphasizes innovation in technology, evident from roles like Manager, AI Innovator.
  • The company offers a global career path, with significant operations in Asia and North America.
  • Sun Life's focus on productivity and capability development is highlighted by dedicated leadership roles.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Sun Life

Sun Life is a leading international financial services organization providing a diverse range of insurance and investment products.

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