Head of Platform Engineering

About Rootly

At Rootly, we are on a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry-leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

This is a rare opportunity to join Rootly as the founding leader of Platform Engineering and to shape the foundation that powers incident response and on call for some of the world’s most forward thinking engineering teams.

As Head of Platform, you will own two critical outcomes for the company:

1. Infrastructure Reliability and Scale, building a rock solid, redundant, scalable, operationally mature, and cost efficient infrastructure platform that supports our next tenfold of growth
   Developer Experience and Velocity, crafting a world class developer experience that enables product engineers to move extremely fast, with safety and confidence, and that shapes how Rootly builds, tests, deploys, and operates
2. This is not a traditional ops role. This is a high leverage engineering leadership position for someone who combines deep technical skill, systems thinking, taste, and the ability to inspire teams to raise the bar. You will define strategy, hire the team, own the roadmap, and build the platform that makes Rootly engineering world class.

If you thrive where ownership is real, intensity is celebrated, and the platform you build directly determines the company’s trajectory, you will love it here.

What You'll Do

Platform leadership and vision

• Own the vision, strategy, and roadmap for Rootly’s infrastructure and developer platform
• Build and lead a high performing Platform Engineering organization that may include SRE, infrastructure, DevEx, and internal tooling
• Establish a culture where reliability, performance, and developer experience are non negotiables
• Act like an owner, spotting problems early, mobilizing teams, and driving solutions from concept to completion

Infrastructure reliability and scale

• Architect a highly available, redundant, and scalable infrastructure foundation
• Lead capacity planning, cost management, performance tuning, and long term infrastructure scaling
• Drive operational maturity through infrastructure as code, declarative infrastructure, configuration management, and repeatable automation

Developer experience and productivity

• Enable product engineers to move extremely quickly by optimizing local dev environments, ephemeral cloud environments, fast CI and CD, and reliable canaries
• Provide tooling that abstracts infrastructure complexity and removes friction from development
• Ensure every engineer can ship confidently, frequently, and safely