Salesforce/Agentforce Developer (Software Engineering, MTS)

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce/Agentforce Developer (Software Engineering, MTS)

DET IT is looking for a Member of Technical Staff (MTS) to join our Salesforce Engineering team.
This role focuses on designing, developing, and supporting Salesforce solutions with growing emphasis on Agentforce and Data Cloud capabilities.
The ideal candidate brings solid hands-on experience in Salesforce development across core clouds, along with working knowledge of Agentforce (AI-driven automation), prompt templates, and Data Cloud configurations. This role will contribute to building scalable solutions, improving user experience, and enabling intelligent automation across business processes.

Responsibilities

• Design, develop, and maintain Salesforce applications across Sales, Service, and Experience Cloud

• Build and customize solutions using Apex, Lightning Web Components (LWC), and standard platform features

• Configure and support Agentforce capabilities, including prompt templates, agent actions, and flow-based automation

• Work with Data Cloud components such as segments, calculated insights, and data activation (as needed)

• Develop and maintain integrations with external systems using REST/SOAP APIs and middleware tools

• Collaborate with product managers, business analysts, and other engineers to translate requirements into scalable solutions

• Support data migrations, data quality improvements, and large data volume handling

• Participate in testing, deployment, and production support activities

• Follow coding standards, CI/CD processes, and Salesforce best practices

• Troubleshoot issues and optimize system performance

Required Skills

• 5+ years of hands-on experience in Salesforce development

• Strong knowledge of Apex, SOQL, and Lightning Web Components (LWC)

• Experience with Salesforce core clouds (Sales Cloud, Service Cloud, Experience Cloud)

• Working knowledge or exposure to Agentforce (prompt templates, agent actions, flows)

• Exposure to Salesforce Data Cloud concepts (segments, data modeling, insights)

• Experience with integrations using REST/SOAP APIs

• Understanding of Salesforce security model and data model

• Familiarity with CI/CD tools (Copado, Gearset, Jenkins, or similar) and version control (Git)

• Experience working in Agile/Scrum environments

• Strong problem-solving and analytical skills

Desired Skills

• Salesforce certifications (Platform Developer I, Administrator, or related)

• Experience with CPQ, FSL, or Marketing Cloud

• Exposure to event-driven architectures (Platform Events, CDC)

• Basic knowledge of cloud platforms like AWS

• Understanding of enterprise integration patterns and middleware (MuleSoft, Informatica, etc.)

• Interest in AI-driven automation and evolving Salesforce capabilities

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.