About the role
Company Overview:
About Us:
Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.
Purpose:
Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.
Mission:
Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.
Account Executive Overview:
We are seeking a high-performing Senior Account Executive to drive new business and
expansion within K-12 school districts. This role is responsible for owning the full sales cycle,
from discovery through close, and partnering with internal teams to deliver a best-in-class
customer experience.
What You’ll Do
- Own and manage the full sales cycle for mid-market and enterprise school districts
- Run discovery-led sales processes to uncover operational and strategic needs
- Deliver compelling, insight-driven product demonstrations
- Build and execute deal strategies across multi-stakeholder environments
- Forecast accurately and manage pipeline effectively
- Collaborate with Sales Engineers, Marketing, and Leadership to close deals
- Drive expansion opportunities across departments (IT, Facilities, Operations)
What We’re Looking For
- 5+ years of B2B SaaS sales experience
- Proven track record of closing complex deals ($75K+ ARR)
- Strong discovery and consultative selling skills
- Experience selling to multiple stakeholders and executive buyers
- Excellent communication and presentation skills
- Highly organized with strong pipeline management discipline
- Experience with Salesforce or similar CRM
Nice to Have
- Experience selling into K-12 education or public sector
- Familiarity with ITSM, asset management, or facilities workflows
- Experience working with channel partners or resellers
What makes Incident IQ different:
- We facilitate whole-person growth where employees can develop personally as well as professionally.
- We offer an energetic and collaborative environment; everyone’s opinion matters!
- We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
- We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta!
Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).
Incident IQ is an Equal Opportunity Employer
Aplyr's read
Incident IQ specializes in IT service management for education, attracting professionals passionate about improving educational technology systems.
What's promising
- •Focuses on a niche market, providing tailored IT solutions for educational institutions.
- •Recent hiring in marketing and engineering indicates growth and expansion.
- •Opportunity to work on innovative solutions that directly impact educational environments.
What to watch
- •Highly specialized market may limit broader career development opportunities.
- •Dependence on educational sector budgets can pose financial risks.
- •Limited public information about company culture and employee satisfaction.
Why Incidentiq
- •Platform specifically designed to address IT challenges in schools and universities.
- •Combines IT management with educational technology, offering a unique product.
- •Strong emphasis on customer service and support tailored to educational needs.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Incidentiq
Incident IQ provides a platform designed to streamline the management of IT incidents and requests in educational institutions.
