Product Owner – Payments
Confirmed live in the last 24 hours
InvoiceCloud
Job Description
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
Product Owner – Payments
InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud’s secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.
Job Details
The Product Owner will lead one dedicated scrum team responsible for advancing InvoiceCloud’s payment processing capabilities and day-to-day payment experience for billers and payers. This includes delivering iterative enhancements to payment partner integrations, supporting required partner/network updates, and improving the reliability and performance of payment workflows through well-defined requirements and measurable outcomes.
The PO will own their team backlog, drive iterative execution, and closely monitor product performance to ensure that shipped work delivers measurable customer and business value, while partnering closely with the Product Manager to maintain tight alignment with broader product strategy.
Key Responsibilities
Backlog Ownership & Prioritization
- Maintain a clear, outcome-aligned backlog for the scrum team, ensuring each item is well-defined, technically feasible, and tied to a specific customer or business problem.
- Translate customer needs, stakeholder input, and data insights into user stories and acceptance criteria.
- Maintain forward-looking backlog readiness by ensuring at least three (3) sprints of well-groomed, prioritized work are consistently prepared, enabling the team to plan ahead without interruption.
- Make day-to-day decisions that unblock engineering and maintain delivery velocity.
- Ensure the team always understands the “why” behind priorities and how work contributes to communication quality and operational efficiency.
Execution & Delivery
- Lead sprint planning, backlog refinement, and sprint reviews with precision and preparation.
- Ensure shipped features meet acceptance criteria, quality standards, and intended use cases.
- Partner closely with engineering and UX to deliver incremental improvements rather than large, risky releases.
Experimentation & Analytics
- Monitor released features, track key performance indicators, and drive corrective actions when results fall short.
- Use product analytics, behavioral data, and qualitative input to understand how billers and payers experience payment workflows and where friction or confusion occurs.
Customer & Workflow Understanding
- Develop deep understanding of biller and payer payment workflows, pain points,
