Creative Manager | Growth & Transformation

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters or New York City, NY campus (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

Red Ventures Growth & Transformation (RVGT) team is seeking a Creative Manager and critical thinker to join our growing Creative Team. You'll play an instrumental role in developing core consumer-facing products for external partnerships within the Financial Institution space, while also managing a team of product, or content designers. This role calls for a passionate individual who is highly skilled in creative problem solving, user-centered design processes, foundational knowledge in both UX and UI design, comfort in pitching work to senior level stakeholders, history of leading creatives, a curiosity in all things AI and a thorough understanding of UX research practices.

The right candidate for this role will be highly organized and collaborative, with a passion for solving problems cross-functionally and a natural leader of a team. You’ll wear many hats, incorporating user-centered content, user data and insights along with UX research into the design solutions you craft. But you won’t do it alone — you’ll have a collaborative cross-disciplinary team of product managers and software engineers alongside you, and access to a strong Creative organization in broader Red Ventures.

Curious how Growth and Transformation fits into Red Ventures? Click here.

What You’ll Do:

• Deliver highly-polished visual designs and extend existing design systems
• Think systematically to optimize UX/UI patterns for ease of use, following design system guidelines and extend existing design systems
• Develop subject-matter expertise, understand user problems, business goals, how competitors solve them, and where gaps exist
• Partner with product managers, engineers, researchers, content design to oversee the experience from concept to launch
• Communicate at the highest level to senior level partners with confidence and clarity
• Embrace tooling and collaboration to craft and implement high-performing UX copy in (and beyond) your designs
• Collaborate with marketing and product teams to utilize UX research insights and feedback across businesses and through iteration
• Effectively balance user needs and business goals
• Assist and support teammates through collaboration, critique and feedback
• Build prototypes to validate your designs, then iterate and innovate based on data and findings.
• Be autonomous, crave accountability and take responsibility for every detail, every step of the way
• Manage and mentor creatives and share your insights and experience in critique sessions
• Balance project execution and management responsibilities

What We’re Looking For:

• 5+ years designing consumer-focused tech across various platforms (web, mobile, apps, etc) 
• 1+ years of experience managing a designer, or multiple designers
• A track record of success working directly and managing teams that deliver user value and business results
• You have a killer portfolio that demonstrates a highly-polished visual design sense, a clean command over interaction design, typography and usability, as well as creative strategy
• You’re fluent in Figma, prototyping, and working with design systems
• You’re a strong communicator and collaborator who is inspired to deliver great work and bring a strategy to life
• You’re comfortable presenting to and receiving feedback from senior stakeholders
• You have an eagerness to learn, implement and understand new AI technologies in design ops
• You have an understanding of the financial world and its many intricacies
• You look to better understand outputs through extensive user research and data insights
• You are always looking to grow your abilities through feedback and collaboration
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