About the role
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
- We’ve funded over $110 billion in loans (more than any other fintech in the US!)
- Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
- Better’s propriety AI platform makes us an award-winning lender:
- Fintech Breakthrough Award 2025: Best Lending Innovation
- Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
- Yahoo! Finance (2025): Best Online Mortgage Lender
- Money Magazine (2025): Best for fast closing
- Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
A Better Opportunity
We are seeking a hands-on people leader to lead one of our outbound Mortgage Sales Contact Center teams of Home Lending Associates. This role is ideal for a high-performing sales professional or early people leader who is excited to take the next step in their leadership journey and excel in a fast-paced, performance-driven call-center environment.
The right candidate is energized by coaching frontline outbound sales professionals, driving day-to-day execution, and delivering a strong customer experience. This supervisor will play a critical role in executing proven sales processes, developing talent, and ensuring consistent performance against key activity and conversion metrics.
Our Home Lending Associate team focuses on outbound outreach to prospective borrowers to help complete mortgage applications, communicate the value of a Better mortgage, and warm-transfer qualified customers to licensed Loan Officers.
This is a full-time, in-person role based in our highly collaborative Dallas office and requires daily onsite presence.
Aplyr's read
Better Mortgage is a tech-driven company simplifying home financing, attracting professionals skilled in digital solutions and customer service.
What's promising
- •Fully online platform streamlines mortgage applications, reducing paperwork and time.
- •Focus on technology makes homeownership more accessible and affordable.
- •Recent hiring in diverse roles indicates growth and expansion.
What to watch
- •Digital-only approach may alienate customers preferring in-person interactions.
- •Highly competitive mortgage market presents challenges for differentiation.
- •Regulatory compliance in financial services can be complex and costly.
Why Better
- •Leverages technology to create a seamless mortgage experience.
- •Emphasizes affordability and accessibility in home financing.
- •Offers a wide range of roles, indicating a dynamic work environment.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Better
Better Mortgage is a digital mortgage company that aims to simplify the home financing process by providing a fully online platform for mortgage applications and approvals. By leveraging technology, they strive to make homeownership more accessible and affordable for consumers.
