About the role

Location:

200 Boylston Street Chestnut Hill, MA 02467

Availability Requirement for this role:

Morning, afternoon, evening (includes weekends).

Age Requirement:

Must be 18 years or older

Time Type:

Full time

Pay Range:

$18 - $19 / hour

Why Work Here

Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Job Description:

At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!

What will I do?

Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

Aplyr's read

Wegmans is a family-owned supermarket chain renowned for its quality products and exceptional service, attracting employees who value customer satisfaction and community engagement.
Synthesized from recent postings & public sources

What's promising

•Wegmans consistently ranks high in employee satisfaction, indicating a positive work environment.
•The company offers a wide range of roles, providing diverse career opportunities.
•Wegmans emphasizes quality and sustainability, appealing to eco-conscious employees.

What to watch

•Limited public information about career advancement opportunities within the company.
•Retail work often involves irregular hours, which may affect work-life balance.
•As a private company, financial transparency is limited compared to public corporations.

Why Wegmans

•Wegmans is known for its strong focus on employee well-being and benefits.
•The company prioritizes local and organic products, setting it apart in the grocery sector.
•Wegmans has a reputation for exceptional customer service, driven by well-trained staff.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Wegmans

Wegmans

wegmans.com

View company

Wegmans Food Markets is a privately held supermarket chain based in the United States, known for its high-quality products, exceptional customer service, and a wide range of organic and local offerings.