About the role
As a Shift Leader at our TU store located at 407 York Rd, Towson MD 21204, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!
SOME OUR SWEET SHIFT LEADER PERKS:
• Pay Rate: $16.00/hr
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
Aplyr's read
Insomnia Cookies delivers warm cookies late at night, catering to night owls and students. Employees thrive in a fast-paced, customer-focused environment.
What's promising
- •Strong niche in late-night food delivery, appealing to college students and night workers.
- •Consistent expansion suggests growth opportunities for career advancement.
- •Focus on customer experience with warm, freshly baked goods delivered quickly.
What to watch
- •High turnover in retail positions can lead to inconsistent service quality.
- •Late-night hours may not suit everyone, impacting work-life balance.
- •Limited public information about employee benefits and compensation packages.
Why Insomnia Cookies
- •Specializes exclusively in late-night cookie delivery, a rare niche in food services.
- •Offers a unique product experience with warm cookies delivered until 3 AM.
- •Targets college towns, leveraging proximity to student populations for business growth.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Insomnia Cookies
Insomnia Cookies is a bakery chain that specializes in delivering warm, delicious cookies and other baked goods to customers, primarily during late-night hours.
