Assistant / Deputy Director, Design Management (Government Productivity Engineering)

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.  
 
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. 
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!  
 
Learn more about GovTech at tech.gov.sg. 

 

[What you will be working on] 

About Government Productivity Engineering (GPE) at GovTech  

The Government Productivity Engineering (GPE) Group combines user-centric productivity tools with dependable, high-performance technology to create comprehensive solutions. Their mission is to enhance national public services by improving infrastructure and equipping public officers with resources that support digital transformation. Through these efforts, GPE aims to raise productivity, making government operations across all agencies more flexible and transparent. 

Utilising secure digital platforms, GPE helps public officers work more efficiently and provide better service. The group's initiatives foster productive workplace environments and drive technological progress within the public sector. 

What you will do as an Assistant / Deputy Director, Design Management (Government Productivity Engineering)

You work to influence and lead design direction at the highest level in the organisation. You work with program leadership and cross-functionally with peers to help achieve GPE’s mission.  

As an Assistant / Deputy Director, Design Management, you will  

• Work with senior leaders, program leaders, and product teams to ensure the continuous and valuable presence of design across product phases, from discovery through delivery, and into measurement and iteration.  

• Advocate for the user at all stages of development, while aligning design solutions with organisational metrics and strategy.  

• Work with teams as needed to reframe system complexity into usable, inclusive and coherent experiences that align with policy, tech and operational realities.  

• Interface with your peers in engineering and product to integrate design with technical architecture, systems and existing compliance/legal framework.  

• Work with programs and teams to consult on using end-to-end design work for complex, ambiguous and high impact programs.  

• Frame user experience at a service or system level, so that teams and programs can design for connected touchpoints and real-world constraints.  

• Be the practice lead in your domain of expertise. Set the standards in design processes, methodology and outputs, constantly push to improve the quality and st