Senior Sales Operations Administrator (Southeast)

The Senior Sales Operations Administrator (Sr SOA) will provide advanced administrative and specialist-level support for the Regional Sales Operations Team by supporting Account Executives with deal registrations, vendor quote requests, customer quote generation, and Salesforce.com opportunity management. Support also includes providing backup to Sales Operations Specialists and Renewals Specialists while serving as a key liaison between customers, vendors, and internal teams.

Roles and Responsibilities:

• Will complete deal registrations for all account executives in their assigned region.
• Utilize Salesforce.com to create and manage opportunities, track deal registrations, and maintain data integrity across customer and opportunity records.
• Generate Salesforce.com reports including pipeline analysis, sales history, product penetration, and opportunity tracking to support Account Executives and customer presentations.
• Develop and distribute ad-hoc reports and data analytics to support business decisions and regional forecast calls.
• Request quotes from vendors and distributors and generate customer quotes for approved vendor portfolios.Provide pricing analysis and support to Account Executives, including creative 
• Pricing and payment solutions aligned with customer needs and company policies.
• Serve as liaison between customers, vendors, Account Executives, and internal departments including Purchasing, Accounting, and Contracts.
• Provide backup support to Sales Operations Specialists and Renewals Specialists, including renewal opportunity tracking and customer communications.
• Support new account set-up processes, contact management, and promptly respond to internal and external inquiries.
• Adhere to process changes as they are managed, reviewed and streamlined by Sales Operations Management to enhance deliverables.
• Adhere to GuidePoint Security Core Values.

Required Experience:

• High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
• 2+ years’ experience in a sales support or sales operations role required; IT industry background preferred.
• Prior experience in Customer Relationship Management (CRM) software required, with strong Salesforce.com reporting and analytics experience preferred.
• Experience creating, customizing and distributing Salesforce.com reports for internal and external stakeholders.
• Exposure to deal registration processes and vendor quote management.
• Intermediate level experience with Microsoft Office and Internet Navigation.
•  Self-motivated with the ability to prioritize and multitask.
• Outstanding attention to detail and commitment to follow-through.
• Strong written and verbal communication skills.
• Ability to work flexible work schedule required.
• Up to 10% travel annually required.