About the role

Aplyr's Quick Take

This role is about managing technical operations and application support for Nasdaq's platforms. You'll be troubleshooting incidents, implementing changes, and driving process improvements in a fast-paced environment. It's an individual contributor role focused on operational excellence and automation.

Good fit

Ideal candidates have 2-3 years in technical operations or application support, with a strong background in cloud services and automation. A self-starter who enjoys problem-solving and working collaboratively will thrive here.

Worth noting

The position offers a hybrid work model, requiring at least 3 days in the office. The emphasis on automation and process improvement suggests a forward-thinking approach, but the role may involve high-pressure situations given the nature of financial services.

As a Sr. Analyst, Platform Operations reporting to Senior Director, Platform Operations, you'll play a critical role in keeping Nasdaq's platforms running reliably and efficiently — supporting global markets and clients through strong technical operations, incident management, and continuous improvement.

You'll thrive in this role if you're a self-starter who enjoys solving complex operational challenges, works well across teams, and brings a passion for technology and automation to a fast-paced, high-impact environment.

Key Responsibilities

Manage day-to-day technical operations and application support, ensuring service continuity for internal and external customers.
Design, plan, and deploy changes to existing systems, driving operational excellence and introducing new solutions.
Lead and contribute to implementation projects, from requirements through to launch and ongoing improvement.
Monitor, troubleshoot, and resolve incidents, while maintaining clear and accurate operational documentation and procedures.
Identify and implement automation and process improvements to enhance how systems are tested, deployed, and maintained.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field.
2–3 years of experience in technical operations, system administration, application support, or a related area.
Hands-on experience with cloud infrastructure and services, with strong expertise in AWS architecture.
Proficiency in Linux/Unix environments and container orchestration platforms.
Experience with infrastructure-as-code, scripting, and automation tools, as well as CI/CD pipeline design and version control practices.

Nice to Have

AWS certification(s).
Experience with Kubernetes-based environments in cloud or hybrid settings.
Background in DevOps practices within a regulated or financial services environment.

This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

What We Offer

We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.

The base pay range for this role is $75,000 - $103,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Aplyr's read

Nasdaq is a global financial technology leader, attracting professionals in trading, regulatory services, and innovative tech roles like AI and cloud computing.
Synthesized from recent postings & public sources

What's promising

•Nasdaq's global influence provides employees with exposure to international financial markets.
•The company invests heavily in technology, offering roles in AI and cloud computing.
•Nasdaq's diverse service offerings create opportunities for career growth across different financial sectors.

What to watch

•The competitive nature of the financial sector may lead to high-pressure work environments.
•Regulatory changes can impact Nasdaq's operations and require rapid adaptation.
•Limited public information about internal company culture and work-life balance.

Why Nasdaq

•Nasdaq operates one of the world's largest stock exchanges, impacting global financial markets.
•The company integrates cutting-edge technology with financial services, setting it apart from traditional exchanges.
•Nasdaq's focus on regulatory and compliance services offers unique career paths in financial oversight.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Nasdaq

Nasdaq

nasdaq.com

View company

Nasdaq, Inc. is a global technology company that operates the Nasdaq stock exchange and provides trading, clearing, exchange technology, regulatory, and securities listing services.