About the role
Job Title:
B2B Quality Evaluator Associate - CV RequiredJob Description
The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.- Prepare detailed quotes for contract renewal and RFP/RFI responses daily to ensure timely and accurate pricing for client proposals
- Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access
- Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability
- Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions
- Handle external and internal queries professionally and promptly to promote a client-oriented service approach
- Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation
- Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy
- Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes
Location:
Egypt, Cairo RHQLanguage Requirements:
Time Type:
Aplyr's read
Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
What's promising
- •Concentrix offers diverse career opportunities across technology and customer service roles.
- •The company has a strong global presence, providing international career mobility.
- •Investment in technology solutions enhances their competitive edge in customer engagement.
What to watch
- •High employee turnover is a common issue in the BPO industry.
- •Work-life balance can be challenging due to demanding client needs.
- •Limited public information about career growth opportunities within Concentrix.
Why Concentrix
- •Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
- •The company supports bilingual and multilingual roles, reflecting its global client base.
- •Concentrix's strategic partnerships enhance its service offerings and market reach.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Concentrix
Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.
