Senior Business Analyst – Automation & AI

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. 

This role sits within the Digital Transformation function of the People & Organization department. You will play a critical role in shaping and delivering complex global HR technology initiatives by combining deep HR tech expertise, solution architecture, and hands-on AI innovation. You will act as the bridge between HR, technology, and AI innovation, designing scalable HR system architectures and building automation solutions that transform HR service delivery globally

The role combines solution architecture, AI product thinking, automation engineering, and HR tech strategy.

This is a permanent role, based in Gurugram (hybrid model), our India hub, covering a global scope. 

About the Role

• Automation: Strong hands-on experience in Scripting process/task automations of HR workflows using niche technologies like UiPath, Python, GenAI (Claude, GPT, LLMs). Any API/SFTP integrations and building middleware solutions would be a strong plus
• Solution Architecture Design: Analyze HR processes & system landscape reviews, identify inefficiencies, and design scalable to-be processes and HR Tech system landscape
• Technical Project Delivery: Lead delivery of global HR Tech projects with multiple workstreams using Jira and building data-driven business cases & risk management frameworks
• Project Reporting & Governance: Maintain BPMN process documentation, embed processes in HR service delivery model, run project governance & stakeholder bodies, set internal control points & risk frameworks, compliance and data privacy frameworks as per internal and external regulatory standards
• Tech Evaluation & Adoption: Scout emerging HR technology solutions like Gen AI & automation platforms and build AI agents & tools to automate HR operations

About You

• 5+ years of experience in technology transformation, automation, or architecture as a Senior Business Analyst, Solution Architect, or RPA/AI Automation Developer
• Experience designing cloud architecture landscapes (AWS/Azure), integrations (API, SFTP, middleware), and automation data flows
• Proven hands-on experience with Python, RPA, building AI agents with Gen-AI platforms (Claude, OpenAI, LangChain, vector databases, etc.) or scripting
• Hands-on Jira portfolio management, Confluence documentation, BPMN modelling, test strategy design (SIT/UAT)
• University degree in Information Systems, Computer Science, Business Technology, HR Tech, or related field
• Any certifications in architecture, RPA, Automation or project management (PMP / SAFe / Scrum / Six Sigma/UiPath