Demo Experience Engineer, Technical Success

About the Team

The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as trusted advisors and thought partners for our customers, ensuring developers and enterprises maximize value from our models and products.

As a Demo Engineer, you will help bring the power of OpenAI’s technology to life through compelling prototypes, interactive demos, and real-world applications. You will work closely with Solutions Engineers, Product, and Go-To-Market teams to showcase how organizations can transform their businesses using ChatGPT, the OpenAI API, and our latest models.

Your work will play a critical role in helping customers imagine what’s possible with AI by translating technical capabilities into engaging and tangible demonstrations.

About the Role

We are seeking a Demo Engineer to design and build high-quality technical demos that highlight the capabilities of OpenAI models and products. You will collaborate with Solutions Engineers and customers to quickly prototype solutions that demonstrate how AI can solve real business problems.

This role sits at the intersection of engineering, product storytelling, and customer engagement. You will build demos that showcase real-world applications such as customer service automation, AI-powered assistants, developer tools, and intelligent workflows.

You will also contribute reusable demo assets, reference architectures, and prototype applications that enable the broader go-to-market team to effectively communicate the value of OpenAI technologies.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build compelling demos and prototypes that showcase the capabilities of OpenAI models and APIs across a wide range of use cases.

• Partner with Solutions Engineers and go-to-market teams to develop custom demonstrations for strategic customer engagements.

• Rapidly prototype AI-powered applications that highlight real-world business value, such as copilots, AI agents, automation workflows, and developer tools.

• Translate complex technical capabilities into engaging demonstrations that resonate with both technical and business audiences.

• Maintain a library of reusable demos, starter projects, and technical assets that can be leveraged across customer engagements.

• Collaborate with Product and Engineering teams to stay current on new model capabilities and integrate them into demo experiences.

• Continuously improve demos based on customer feedback, product updates, and emerging AI capabilities.

• Create documentation and walkthroughs that enable internal teams to effectively use and present demo applications.

• Represent the voice of the customer by identifying common use cases and opportunities to showcase OpenAI technology more effectively.

You’ll thrive in this role if you:

• Have 5+ years of experience building applications, prototypes, or technical demos in a developer-facing or customer-facing role.

• Are highly comfortable building with Python, JavaScript, or similar languages, and have experience with modern web frameworks and APIs.

• Have experience working with Generative AI, LLMs, or machine learning systems, including building prototypes or proof-of-concept applications.

• Enjoy building quick, polished prototypes that demonstrate technical concepts in an engaging and accessible way.

• Have strong product intuition and the ability to translate technical capabilities into compelling demonstrations.

• Are comfortable working in fast-moving environments where experimentation and iteration are encouraged.

• Communicate clearly with both technical and non-technical audiences.

• Take ownership of problems end-to-end and enjoy learning new technologie