About the role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Role Summary
Responsible for supporting EU FCR Intercompany operations by ensuring timely and accurate transaction processing, workload management, reporting, audits, stakeholder coordination, and SLA compliance. Acts as a key liaison between Operations, Finance & Accounting, Account Executives, AFC, WWF, and country stakeholders while driving process efficiency and service excellence.
Key Responsibilities
- Process EU FCR Intercompany transactions accurately within SLAs.
- Manage work allocation and monitor team productivity.
- Prepare operational reports and provide performance updates.
- Conduct audits and ensure process compliance and quality standards.
- Handle escalations and support issue resolution.
- Train, onboard, and provide floor support to team members.
- Communicate process updates and share best practices.
- Collaborate with internal and external stakeholders to ensure seamless service delivery.
- Identify process improvement opportunities and support automation initiatives.
- Participate in management projects and other operational activities as required.
Preferred Skills & Experience
- Strong knowledge of Europe Billing processes.
- Advanced Excel skills, including data analysis and reporting.
- Working knowledge of Power BI and SQL.
- Strong analytical, problem-solving, and organizational skills.
- Ability to manage multiple priorities in a deadline-driven environment.
- Excellent communication and stakeholder management skills.
- Customer-focused with a commitment to quality and continuous improvement.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Aplyr's read
UPS is a cornerstone of global logistics, employing diverse roles from operations to sales, for those who thrive in a fast-paced environment.
What's promising
- •UPS offers a vast global network, providing stability and growth opportunities.
- •The company invests heavily in technology to enhance logistics efficiency.
- •UPS provides diverse career paths, from logistics to corporate roles.
What to watch
- •The fast-paced environment can lead to high stress levels.
- •Shift work and non-traditional hours may impact work-life balance.
- •Limited public information about diversity and inclusion initiatives.
Why UPS
- •UPS's brown delivery trucks are iconic in the logistics industry.
- •The company has a strong focus on sustainability and carbon reduction.
- •UPS's internal promotion culture supports long-term career growth.
Aplyr’s read is generated by AI from public sources. Was it useful?
About UPS
United Parcel Service (UPS) is a global logistics and package delivery company, known for its extensive transportation network and supply chain solutions.
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