Patient Engagement Coordinator (Contract)

Accompany Health is on a mission to give patients with complex needs the dignified, high-quality care they deserve but rarely receive. A primary, behavioral, and social care provider, Accompany Health walks alongside patients for their entire care journey, offering at-home and virtual care, as well as 24/7 support. Partnering with innovative payors, Accompany Health is powered by remarkable care teams, elegant technology, and a commitment to evidence-based practice. 

We build long-term relationships with our patients so they know, without question, that our team is here for them day or night, year after year. We focus on the health outcomes most important to our patients to make it clear that they lead the way.

To achieve our mission, we collaborate with community-based organizations, local providers, and health plans. Led by our empathetic care teams, guided by proven care models, and powered by our own technology, we deliver a level of service that our communities rightfully deserve but rarely receive. 

While our headquarters is in Bethesda, MD, our teams are distributed across the country.  If you’re eager to make a tangible difference in people’s lives, to help correct long-standing disparities in health care, join us. 

The Patient Engagement Coordinator plays a central role in ensuring that our patients receive consistent, high-quality engagement and are supported in maintaining their ongoing care. 

This role will focus on reaching out to existing Accompany Health patients to schedule Annual Visits, follow-up appointments with clinicians, and provide gentle reminders, answer questions, and reinforce the value of our continuous support. Your work will help patients stay engaged with their care teams and build stronger relationships with us over time.

This is a high-volume outbound call role. You will spend the majority of your workday on back-to-back outbound calls, with a target of 135+ calls per day (subject to change as business needs evolve). Success in this role requires the ability to maintain energy, focus, and warmth across a full day of calls — this is not a role for someone who tires of phone work. Your success is measured by your ability to deliver an outstanding patient experience, ensure continuity of care, and maintain accurate records.