About the role
The Loan Doc & Proc Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures, or practices. Integrates established disciplinary knowledge within own area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Individual must be accountable, ethical, results oriented, trustworthy, and credible.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Responsibilities:
- Provide comprehensive support & manage all types of audits, ensuring compliance with internal and external requirements.
- facilitate regulatory reporting processes, maintaining accuracy and adherence to all applicable regulations for Cash Credit Overdraft (CCOD) & Lending Operations process
- Manage the generation and distribution of internal Management Information Systems (MIS) reports, ensuring timely and insightful data for decision-making towards Cash Credit Overdraft (CCOD) & Corporate Loans
- Lead and contribute to change management initiatives, focusing on smooth transitions and successful adoption of new processes or systems.
- Drive and participate in automation and system enhancement projects, identifying opportunities for efficiency and implementing solutions.
- Perform and oversee various types of reconciliations to maintain data integrity and accuracy across systems and reports.
- Supports an expansive and/or diverse array of products (risk and control) /services.
- Follows established procedures to identify and resolve problems related to CCOD & loan processing activities that require investigation or research.
- Make recommendations to management to support process improvement.
- Resolves problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
- Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies
- Timely management and escalation of all inquiries and issues related to Cash Credit Overdraft (CCOD) & loan processing
- Demonstrates an intermediate level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams
- Demonstrates an excellent knowledge of Bank related systems.
- Utilizes communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while sensitive to audience diversity
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transperency
Qualifications:
- 4-6 years of experience in roles involving operations, internal controls, audit, compliance, or system enhancement projects within a complex organizational environment, preferably in the financial services sector.
- Elementary level knowledge of Business Processes, Systems and Tools used in the Cash Credit Overdraft (CCOD) & Loan Process
- Experience in Regulatory Reporting & Audit management is preferred
- Deep expertise in performing and overseeing various complex reconciliations
- Experience in Cash Credit Overdraft (CCOD) & Loan processing
- Direct experience in contributing to process change initiatives, particularly those related to regulatory in nature, process improvements, automations or system implementations.
- Demonstrate understanding of Cash credit overdraft (CCOD) & Loan Processes, Procedures, Products and Services
- Basic awareness of managing, preparing, and reviewing Cash Credit Overdraft (CCOD) & loan documentation
- Able to identify, mitigate, manage, resolve, and escalate risks and issues
- Awareness of risk types, policies and control measures and processes
- Comply with applicable laws, rules, and regulations, and adhering to Policies
Education:
- MBA or a Master's in a specialized field relevant to Finance & Banking. Graduates with deep product knowledge & experience can also be considered.
- Chartered Accountants are preferred.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Loan Documentation and Processing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Aplyr's read
Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.
What's promising
- •Citigroup's global presence offers employees opportunities for international career advancement.
- •The company invests heavily in technology, providing roles for tech-savvy professionals.
- •Citigroup's diverse services allow for career growth across multiple financial sectors.
What to watch
- •Citigroup has faced regulatory challenges impacting its operations and reputation.
- •The company's size can lead to bureaucratic processes that slow decision-making.
- •Citigroup's restructuring efforts may create uncertainty in job stability.
Why Citigroup
- •Citigroup's extensive global network differentiates it from many competitors.
- •The firm's commitment to innovation is evident in its technology-driven roles.
- •Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.
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About Citigroup
Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.
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