About the role

Aplyr's Quick Take

The Patient Access Coordinator is a hands-on leadership role focused on overseeing patient registration, financial clearance, and team mentoring. You'll be responsible for training new hires, managing daily operations, and stepping in during busy periods. This is primarily an individual contributor role with some leadership responsibilities.

Good fit

Ideal candidates have at least 3 years of experience in healthcare access or registration and possess strong customer service skills. A background in medical billing and the ability to handle high-pressure situations will help you thrive here.

Worth noting

This position requires flexibility with shifts, including nights and weekends, and involves some travel for training. It's a union role, which may come with specific benefits and protections.

Building Name: Porter - Porter Medical Center

Location Address: 115 Porter Drive, Middlebury Vermont

Regular

Department: Porter - Registration

Full Time

Standard Hours: 40

Biweekly Scheduled Hours: 80

Shift: Variable

Primary Shift: -

Weekend Needs: As Scheduled

Salary Range: Min $27.56 Mid $34.28 Max $40.99

Recruiter: Abby Luck

This position will be 100% onsite work located in Middlebury, VT. Periodic travel to Ticonderoga, NY will be required to support training and coverage. This position will be scheduled to work during the day, evening and night shifts as needed for coverage.

JOB SUMMARY
The Patient Access Coordinator acts as a shift lead, mentor, and provides updates to the department operations team. Functions may include pre-registration, registration, financial clearance/advocacy, insurance management, estimates and health insurance enrollment. Under the direction of the Patient Access Supervisor/Manager, the coordinator will onboard new hires, providing training to department process, policy, and procedure; routinely mentors staff and provides follow-up training as needed. In addition, the coordinator will assist the Patient Access Supervisor by monitoring workload, process, and performance as well as delegate tasks and functions to ensure the department meets/exceeds performance metrics. They will work with leadership to create and maintain department resource materials and serve as the first point of contact for case escalation and daily operations. As needed, the coordinator will complete functional tasks, working to augment staffing as volumes increase or during times of short staffing. The coordinator must have the ability to resolve issues independently, provide guidance and support, serving as the content expert for their team. The coordinator may be assigned special tasks by the supervisor/manager and is expected to provide direction in lieu of the supervisor.

EDUCATION
Associates Degree. A minimum of 3 years relevant health care experience combined with education may be substituted. Certifications: CHAA

EXPERIENCE
Requires 3 or more years’ experience in a leadership role, preferably in Access/Scheduling/Registration, Billing, and Financial Counseling with a customer service orientation. Prior experience with medical billing preferred. Requires demonstrated ability to diffuse angry customers and handle pressure with excellent verbal communication skills.

This is a bargaining union position.

Aplyr's read

Porter Medical Center is a community-focused healthcare provider offering diverse medical services and opportunities for healthcare professionals in a supportive environment.
Synthesized from recent postings & public sources

What's promising

•Porter Medical Center offers a wide range of healthcare services, enhancing career diversity.
•The center provides specialized roles, such as in radiology and nursing, supporting professional growth.
•New graduate programs foster entry-level opportunities and career development in healthcare.

What to watch

•Limited public information about specific career advancement opportunities within the organization.
•Potential challenges in resource allocation due to being a community hospital.
•Per diem roles may offer less job security compared to full-time positions.

Why Porter Medical Center

•Porter Medical Center is deeply integrated into the local community, enhancing patient care personalization.
•The facility offers specialized care units, such as Helen Porter Rehabilitation and Skilled Nursing.
•Focus on new graduate residencies indicates a commitment to developing new healthcare professionals.

Aplyr’s read is generated by AI from public sources. Was it useful?

About Porter Medical Center

Porter Medical Center

portermedical.org

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Porter Medical Center is a community hospital that provides a range of healthcare services, including emergency care, primary care, and specialized medical services.