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Talent Management BI Analyst

ConcentrixConcentrix·Business Process Outsourcing (BPO)

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About the role

Job Title:

Talent Management BI Analyst

Job Description

About the Role
You will play a key role in shaping how we hire, develop, and retain B2B sales talent through data. You’ll turn complex datasets into clear insights that influence hiring profiles, onboarding strategies, and overall talent performance.

This role sits at the intersection of talent, data, and business strategy. You’ll partner closely with Talent Acquisition, Data Engineering, and business leaders to ensure decisions are grounded in real performance outcomes.

What You’ll Do

Lead Performance Studies (50%)

  • You will gather and connect datasets across performance, candidate profiles, training outcomes, and attrition
  • You will clean, validate, and structure data for analysis
  • You will run statistical analyses (correlation, regression, ANOVA, exploratory analysis)
  • You will translate findings into clear insights tied to performance, ramp, and retention
  • You will deliver structured reports with actionable recommendations within a 5–7 week timeline

Build Talent Dashboards (15%)

  • You will build and maintain B2B Sales Talent dashboards (Domo preferred)
  • You will translate complex data into simple, actionable visual insights
  • You will partner with Data Engineering and TA teams to ensure data access and alignment on metrics
  • You will continuously improve reporting to reflect evolving business needs

Future-Ready Talent Reporting & Ad Hoc Analysis (35%)

  • You will deliver fast-turnaround analyses across headcount, attrition, hiring lead times, training, certifications, and workforce trends
  • You will support QBRs and executive reporting with accurate, clear, and actionable data
  • You will manage and prioritize incoming reporting requests to ensure timely delivery
  • You will compile and analyze client footprint, historical attrition, and regional workforce trends
  • You will build executive-ready reports with clear takeaways and recommendations
  • You will maintain strong data accuracy, documentation, and governance standards

What You Bring

Technical Skills

  • You have strong data analysis skills (Excel required; SQL preferred; Python or R a plus)
  • You have experience with BI tools (Domo, Tableau, or Power BI)
  • You understand statistical methods (correlation, regression, hypothesis testing, ANOVA)
  • You are comfortable working with large, complex datasets

Business & Communication Skills

  • You can translate data into clear, actionable insights
  • You communicate effectively with both technical and non-technical stakeholders
  • You are comfortable supporting executive-level reporting
  • You have strong attention to detail and care about data accuracy

Experience

  • You have experience in Talent Analytics, Workforce Analytics, or a similar field
  • You understand performance-driven environments (B2B sales experience is a plus)
  • You are familiar with hiring, onboarding, and attrition metrics

How You’ll Be Measured

  • You deliver high-quality insights that influence hiring and talent strategy
  • You consistently meet timelines for reporting and analysis
  • Your dashboards are adopted and used by stakeholders
  • Your work drives measurable improvements in performance, ramp, and retention

Location:

GMT+02:00 Eastern European Standard Time (Cairo)

Language Requirements:

English (Required)

Time Type:

Full time
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Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.

Synthesized from recent postings & public sources

What's promising

  • Concentrix offers diverse career opportunities across technology and customer service roles.
  • The company has a strong global presence, providing international career mobility.
  • Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

  • High employee turnover is a common issue in the BPO industry.
  • Work-life balance can be challenging due to demanding client needs.
  • Limited public information about career growth opportunities within Concentrix.

Why Concentrix

  • Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
  • The company supports bilingual and multilingual roles, reflecting its global client base.
  • Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Concentrix

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.

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