Treasury Management Support Associate Manager - Merchant Services

About this role:

Wells Fargo is seeking a Treasury Management Support Associate Manager to lead and support a team of Sales Analysts, ensuring strong daily execution, team development, staffing coverage, and operational consistency. This role serves as the first level of escalation for team issues, partners with other departments to resolve business needs, and supports risk, compliance, staffing, recruiting, training, and new product initiatives. To learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Manage direct reports, including day-to-day assignments, workload balancing, and performance support.

• Coach and develop team members through regular feedback, training, and career guidance.

• Serve as the first-level escalation point for team, process, or client-related issues.

• Act as an inter-departmental liaison to support collaboration, issue resolution, and process alignment.

• Lead or support non-assigned projects as business needs arise.

• Ensure appropriate staffing coverage, including PTO approvals and team time management.

• Train new hires and support onboarding readiness.

• Assist with talent assessments during recruiting and hiring activities.

• Support RAU activities as required.

• Participate in new product initiatives and rollout efforts.

• Review and approve systems access requests as appropriate.

• Support midyear and year-end talent review processes.

Required Qualifications:

• 4+ years of Treasury Management Sales Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• 1+ years of leadership experience.

Desired Qualifications:

• Treasury Management, Payments, and/or Merchant Services experience.

• Demonstrated ability to coach, develop, and mentor team members through ongoing feedback, training, performance management, and career development.
• Experience serving as the primary escalation point for team, process, and client-related issues, ensuring timely resolution and risk mitigation.
• Strong relationship management, and problem-solving skills with the ability to support team performance and drive operational excellence.​

• Strong analytical skills with high attention to detail and accuracy with a sense of urgency.

• Excellent communication skills with the ability to influence and build relationships across all levels of the organization.

• Proven ability to balance day-to-day team leadership responsibilities while driving business initiatives.

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Job Expectations:

• Position will require onsite presence at one of the required locations listed below in a hybrid work schedule.

• Flexibility to support global teams across time zones.

• This position is not eligible for Visa sponsorship.

• Relocation assistance not available for this position.

Position Locations:   

• 401 Las Colinas Blvd West, Irving, TX

• 1150 W Washington Street, Tempe, AZ

• 550 South Tryon Street, Charlotte, NC

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.