Payroll Operations Manager EU

at MARS

Hybrid working (up to 50%)

Location: Warsaw
 

We are looking for an experienced and strategic Payroll Operations Manager to lead our payroll services for dedicated countries. In this role, you will be responsible for ensuring the accurate and timely delivery of payroll in full compliance with legal regulations. You will lead a dedicated team, drive process improvements and automation within the payroll scope, contributing to our world-class Service & Finance function.
 

What will be your key responsibilities?

• Lead and coordinate a team of payroll associates, including goal setting, task execution, and performance management.

• Collaborate with an external payroll service providers to ensure smooth and efficient service delivery.

• Oversee end-to-end payroll processes, including salary payments, data validation, time and attendance processing.

• Act as a subject matter expert in labor law and compensation-related matters, providing support to management.

• Participate in internal and external audits, as well as prepare reports and analyses for business needs.

• Continuously review and improve internal processes to enhance efficiency and ensure accurate payroll execution.

• Manage budgets and monitor assigned cost centers.

• Drive payroll transformation initiatives, focusing on process automation and standardization.

What are we looking for?

• A university degree is preferred; strong payroll knowledge is essential.

• 3–4 years of experience in a similar role, preferably within the SSC/BPO industry.

• Proven experience in project management and people leadership.

• Experience in payroll implementation projects and operational delivery.

• Fluency in English and Polish is required.

• Excellent communication, interpersonal, planning, and organizational skills.

• Strong customer orientation and commitment to meeting stakeholder expectations.

• High attention to detail and the ability to work effectively both independently and as part of a team.

• Strong analytical and problem-solving skills, with the ability to perform well under pressure.

• Ability to collaborate effectively with stakeholders across different organizational levels.

• Understanding of Lean/KAIZEN principles with a focus on continuous improvement.

• Experience in payroll process transformation would be considered an asset.
   

What can you expect from us?

• Contract of employment for 12 months with possibility to extend.

• Attractive financial conditions with Business Bonus and Christmas Bonus.

• We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program.

• Lunch card.

• Extra savings scheme to support You in long perspective.

• Support in career building through personalized development plan.

• On-line shop with attractive discounts on our products that Your family and friend are going to love.

• Possibility to participate in volunteering initiatives during working hours.

• A modern office in the City Centre.

Apply now and upload you profile in English.

#LI-KB1