Senior Vice President, Client Services
Confirmed live in the last 24 hours
Real Chemistry
Job Description
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
We’re a global healthcare company where AI + ideas power experiences that transform what healthcare is into what it should be. Our Medical team partners with leading life-science brands to deliver innovative, compliant solutions that improve outcomes for patients and clients.
As SVP, Client Services, you’ll lead strategic partnerships across UK/EMEA medical communications accounts. Reporting into the EVP, global medical communications, you’ll drive growth, ensure delivery excellence, and inspire multidisciplinary teams to create impactful, scientifically accurate programmes.
What You’ll Do:
- Own senior client relationships and set the vision for account success.
- Drive portfolio growth through strategic planning and consultative selling.
- Champion new business development through organic growth and pitching.
- Oversee integrated delivery across scientific content, strategy, creative, and analytics.
- Lead and mentor client service leaders; foster a culture of collaboration and inclusion.
- Represent Real Chemistry in senior forums and industry platforms.
This position is a perfect fit for you if:
- You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
- You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
- You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
- 12+ years in medical communications or healthcare agency leadership.
- Entrepreneurial, go‑getter who thrives in fast‑paced environments.
- Proven ability to manage large, multi-market accounts and complex programmes.
- Strong commercial acumen with P&L ownership experience.
- Deep understanding of medical/scientific communications and compliance standards.
- Inclusive leadership style and ability to build high-performing teams.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for th
