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Lead / Manager

Reporting and Analytics Operational Risk Senior Vice President

Confirmed live in the last 24 hours

Citigroup

Citigroup

2 Locations
On-site
Posted April 7, 2026

Job Description

This position is for a Senior Vice President in the Central Testing Utility's (CTU) Strategy, Governance, and Automation (SGA) Team, specifically in the Reporting & Analytics Unit within the SGA. This team is responsible for the end-to-end enterprise-wide Monitoring & Testing reporting and analytics. This role will specifically be responsible for designing and executing routine and ad hoc reporting & analytics supporting CTU and the overall Monitoring & Testing Program.

  • Drive the development, tracking, and timely delivery of M&T Analytics' strategic initiatives and projects, managing roadmaps, monitoring performance against metrics, and proactively escalating roadblocks.
  • Develop and execute comprehensive communication strategies, acting as a primary liaison between M&T Analytics and both internal/external stakeholders, and facilitating crucial strategic discussions.
  • Create and deliver compelling executive-level reports, presentations, and dashboards to effectively communicate insights, progress, and strategic recommendations to leadership and business partners.
  • Define, develop, and ensure the reliability and accuracy of Management Information Systems (MIS), including reports, dashboards, and visualization tools, serving as a subject matter expert for M&T and Control Testing Unit (CTU) activities.
  • Ensure clear alignment of all MIS metrics and reporting with Manager's Control Assessment (MCA) standards, understanding and addressing upstream/downstream impacts on Control Testing.
  • Identify, lead, and implement programs to enhance team-wide productivity, efficiency, and effectiveness for the Monitoring Unit, including the facilitation of working groups to resolve complex MIS challenges.
  • Design and deliver comprehensive training sessions on MIS tools and best practices, and establish robust processes for knowledge transfer, documentation, and managing MIS-related inquiries.
  • Partner with strategy teams to define and embed standard key performance indicators (KPIs) and success metrics across M&T initiatives, providing specialized in-depth analysis to support senior management decisions.
  • Maintain ownership of all Business As Usual (BAU) reporting, ensuring adherence to reliable data sources, robust version control, and stringent change management for reporting logic.
  • Understand how components of MCA interact with each other, especially upstream/downstream impacts on Control Testing.
  • Serves as a point of contact and subject matter expert on the CTU operating model.
  • Lead strategic projects from management as needed
  • Individual Contributor Role.

Qualifications:

  • 12+ years of experience in a senior leadership role, preferably within strategic operations, project management, or business administration within an analytics, data, or technology domain.
  • In-depth knowledge of operational and compliance risk management frameworks, with demonstrated expertise in Manager's Control Assessment (MCA) and its application in financial services.
  • Exceptional analytical, organizational, and problem-solving skills, with proficiency in handling large, complex datasets using advanced Excel and Power Query.
  • Proficiency in leveraging Generative AI (GenAI) tools, such as Stylus Workspaces, coupled with advanced prompt engineering techniques to produce high-quality and precise outputs.
  • Superior communication skills, including executive presence, with a proven ability to influence diverse audiences, build strong relationships, and foster collaboration.
  • Exemplary thought leadership, strategic thinking, and the ability to build and lead complex strategic initiatives.
  • Strong execution and project management capabilities, with a drive for continuous improvement and a track record of timely, quality delivery of critical projects.
  • Profound understanding of Management Information Systems (MIS) and analytics concepts.

Education

  • Bachelor's Degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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