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Senior Director, APAC Labour & Employment

SalesforceSalesforce·Software / Cloud Computing

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About the role

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Job Category

Global Affairs

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Senior Director of Global Employment and Labour Law, JAPAC
About Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce legal team delivers innovative, trusted and outstanding legal services to advance and protect Salesforce's interests while creating a fulfilling legal work environment. 

Role Description: 
We are seeking an exceptional leader who will join the global employment legal team to lead a team of amazing lawyers and compliance professionals covering the JAPAC region (India, Singapore, Thailand, the Philippines, Indonesia, Japan, Korea, Taiwan, Australia, and New Zealand) to provide world-class employment law support to the human resources organization, the business, and other stakeholders across the JAPAC region. This position reports to the SVP & Associate General Counsel, Global Labor & Employment.

The successful candidate is a natural and proven leader with a unique ability to bring people and process together - across time zones, languages, and complex business problems - and will lead strategy & execution for the JAPAC employment region, while also being a key voice on the global employment legal leadership team. They will balance people leadership with business results, diligently working to build the trust of internal stakeholders while never taking their eye off the goal of a happy, healthy and high-functioning team who are inspired and motivated by their leader and the mission of the global employment legal team.

Your Impact:
Team Leadership 
Manage and mentor a high-performing team of senior employment legal  and compliance professionals located in Sydney, Australia and Bangalore, India who support the JAPAC region and global partners.
Foster a “can do” positive spirit and keep the team motivated when faced with adversity, ambiguity, intractable problems, or unanticipated change.
Have a proven track record of fostering a team culture based on trust, collaboration, mutual respect, and shared understanding, as someone who genuinely cares about the people you lead.
Strategic Partnership
Be a trusted legal partner to the relevant internal groups  to navigate sensitive and wide-ranging issues from noncompetition agreements, hiring and recruiting issues, AI adoption, discipline, investigations, wage and hour, leaves of absence, workplace accommodations, terminations, workforce restructuring activities, new country expansion, and company strategic initiatives.
Transform and scale the team’s ability to support increased and overlapping M&A activity.
Policy & Compliance: Partner with various internal stakeholders to determine strategy and approach on employment-related policies, guidelines, trainings, and processes with an approach that balances pragmatism, risk, and compliance.
Inquiries & Litigation: Investigate and respond to demand letters and administrative or governmental inquiries, and manage labor and employment litigation matters with internal and external litigation counsel and derive data-driven insights from such litigation.
Regional Support: Provide legal support for our JAPAC Employee Success and employee relations business partners, partnering with three regional leaders and particularly taking a hands-on approach to guiding and overseeing Indian operations.
 

Required Skills/Experience:
Law degree
Licensure: Must be licensed to practice law in Australia
Specialized Legal Expertise: Significant experience working in in-house legal department(s) across the JAPAC region and in particular, experience and proven track record of working closely with Indian operations.
Professional Background: 15+ years combined employment law experience in a law firm and/or in-house legal department, preferably in a leadership role as an employment lawyer in a multinational technology company.
Proven experience managing a high-performing team with operational excellence, including using data to drive advocacy and efficiency.  
Excellent written/verbal communication and negotiation skills.
Experience using AI tools and familiarity with AI governance principles.
Demonstrated success working with cross-functional teams.
Highly responsive and service-oriented attitude.
Ability to organize, prioritize and manage deadlines, work flow, and team execution in a fast-paced and demanding work environment.
Ability to build and maintain strong working relationships with demanding internal clients.
Sound and practical business judgment.

At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Salesforce is a leader in cloud-based CRM solutions, attracting tech-savvy professionals dedicated to enhancing sales and customer service through innovative software.

Synthesized from recent postings & public sources

What's promising

  • Salesforce dominates the CRM market with a robust, cloud-based platform.
  • The company offers diverse global roles, from engineering to business development.
  • Strong emphasis on innovation with roles in AI and data infrastructure.

What to watch

  • High-pressure environment due to competitive tech industry demands.
  • Frequent organizational changes can affect job stability.
  • Complex product suite may require steep learning curve for new hires.

Why Salesforce

  • Salesforce's CRM platform integrates AI to enhance customer insights.
  • The company has a strong global presence with localized roles.
  • Salesforce emphasizes a culture of continuous learning and development.

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About Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) services and applications focused on sales and customer service.

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