Staff Technical Program Manager

Job Introduction

We are seeking a Staff Technical Program Manager to own the cross-team delivery machinery for a 20-person AI native engineering organization. This is not a project coordination role — it is a technical program ownership role. You will maintain the master delivery plan across two Scrum teams and shared resources, track and resolve cross-team dependencies (platform teams, ARC backend, OEM integrations), manage risk before it becomes a miss, and create the delivery transparency that allows Engineering, Product, and Executive leadership to make fast, informed decisions. The best TPMs are invisible when things go well and indispensable when they don't.

Key Role & Responsibilities

• Own the master delivery plan: maintain the integrated roadmap across both Scrum teams, shared resources (Architect, ML, SDET), and external platform dependencies — with milestone-level clarity at all times.
• Track and resolve cross-team dependencies: Agentic Engine, Core Platform (Temporal, MCP Gateway, Component Framework), ARC backend (Kafka event contracts, API dependencies), Design (component specs), and external vendors (email/SMS providers).
• Run the delivery rhythm: sprint review calendar, cross-team sync cadence, dependency review meetings, and risk escalation forums — keeping the Director and VP Engineering informed without burying them in status updates.
• Identify, quantify, and manage delivery risks: surface blockers early, drive resolution with urgency, and maintain a live risk register with mitigation owners and timelines.
• Own cross-team technical communication: translate engineering status into language that Product, Business, and Executive stakeholders can act on — and translate business urgency back into engineering trade-off decisions.
• Drive the release process: define release criteria, coordinate go/no-go decisions with Engineering, QA (Staff SDET), and Product, and manage production deployments across services.
• Manage the dependency interface to the T1 Agentic Engine team: track which Intent, Skill, Policy, and MCP tool registrations are ready, which are blocked, and what the critical path impact is.
• Continuously improve the delivery system: identify bottlenecks in the engineering process, drive retrospectives, and implement changes that sustainably increase throughput and quality.

Basic Qualifications

• 12+ years of technical program management experience, with at least 3 years at Staff level managing multi team programs at SaaS or platform companies.
• Strong technical depth: able to read architecture diagrams, understand Kafka dependency graphs, evaluate API contract blockers, and participate credibly in engineering design discussions.
• Proven experience managing complex, multi-team delivery programs with many external dependencies — including platform dependencies outside your direct control.
• Expert facilitation of engineering delivery rituals: sprint planning, dependency reviews, release gates, post mortems, and architecture syncs.
• Deep understanding of AI-native product delivery: what makes AI system delivery different from traditional software (eval requirements, model versioning, non-deterministic outputs, golden dataset dependencies).
• Excellent written communication: can produce a crisp, executive-readable status update that tells the truth clearly and drives decisions.
• Strong stakeholder management across Engineering, Product, Design, and Executive levels — comfortable managing up, across, and down.

Preferred Qualifications

• Experience managing delivery programs that involve both Java microservices and Python AI/ML engineering teams simultaneously.
• Familiarity with agentic AI platform concepts: intent registries, MCP tools, skill/policy authoring, and eval frameworks — enough to track technical dependency status accurately.
• Background in automotive retail technology or dealer management systems.
• Prior experience working in a US-India distributed engineering organization.

Perks & Benefits

• Opportunity to work with some of the smartest minds to solve complex challenges at scale.
• Impactful role in shaping and securing a global, cloud-native & AI driven platform.
• Innovative, collaborative, and fast-paced culture.

Current Tekion Employees – Please apply via Greenhouse Internal Job Board