About the role
The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately.
Responsibilities:
- Review service quality, production systems, and client reporting within cash and trade operations
- Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations
- Recommend quality reviews of cash management services, production systems, and client reporting
- Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team
- Contribute to planning, budget management and formulation of procedures
- Serve as backup to the Cash and Trade Operations Senior Manager
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Key Responsibilities
Risk Mitigation & Control Ownership
- Own and execute daily India Trade reconciliations of high‑risk internal accounts, ensuring timely identification and resolution of breaks.
- Monitor and investigate Balance Sheet Exception Reports (BSER), escalating unresolved or aged items in line with governance protocols.
- Detect, prevent, and mitigate operational errors, potential fraud, and financial misstatements, thereby reducing direct monetary and reputational risk.
- Maintain strong preventive and detective controls over Trade-related financial flows.
Regulatory, Audit & Internal Policy Compliance
- Act as a key liaison for internal audits, concurrent audits, regulatory reviews, and supervisory examinations.
- Review and govern non‑financial overrides, ensuring appropriateness, authorization, and audit defensibility.
- Independently verify loan pricing and trade-related rates against approved pricing benchmarks and policy standards.
- Ensure strict adherence to internal control frameworks, regulatory requirements, and local compliance obligations, minimizing regulatory and reputational exposure.
Governance and Project management
- Govern India Trade reconciliations, ensuring completeness, accuracy, and timeliness of financial records.
- Oversee GST (Tax) accounting, reporting, and reconciliations related to Trade activities.
- Participate in governance and maintenance of NPA-related accounts, ensuring correct accounting treatment and escalation.
- Perform and oversee MCA (Management Control Assessment) testing, providing assurance on control design and operating effectiveness to senior management and auditors.
Qualifications:
- 5-8 years of experience in a related cash and trade operations management role
- Proven experience in creating and implementing processes that result in improved business performance
- Effective verbal and written communication and analytical skills
Education:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Aplyr's read
Citigroup is a global financial services leader offering diverse roles, attracting professionals in finance, technology, and operations seeking international exposure and advancement.
What's promising
- •Citigroup's global presence offers employees opportunities for international career advancement.
- •The company invests heavily in technology, providing roles for tech-savvy professionals.
- •Citigroup's diverse services allow for career growth across multiple financial sectors.
What to watch
- •Citigroup has faced regulatory challenges impacting its operations and reputation.
- •The company's size can lead to bureaucratic processes that slow decision-making.
- •Citigroup's restructuring efforts may create uncertainty in job stability.
Why Citigroup
- •Citigroup's extensive global network differentiates it from many competitors.
- •The firm's commitment to innovation is evident in its technology-driven roles.
- •Citigroup offers specialized roles requiring language skills, such as Japanese-speaking positions.
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About Citigroup
Citi, also known as Citigroup Inc., is a global financial services corporation that provides a wide range of financial products and services to consumers, corporations, governments, and institutions.