Delivery Lead (12 Month FTC)

Confirmed live in the last 24 hours

Dojo

London

On-site

Posted April 30, 2026

Job Description

We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

The Role...

Our vision is to enable seamless, 24/7 transactions that feel like magic. But that magic starts long before the first transaction - it begins the moment a new customer looks to join Dojo and for more than half our customers, that journey depends on a Partner.The aim of the Partner priority is for Dojo to “Become the Preferred Partner” for payments, to provide the experience and incentives which make partners choose us above the competition. To achieve this we will focus on a set of initiatives working alongside our more than 1000 partners with the ultimate goal of promoting more engagement , and drive the behaviours which are mutually beneficial to us, the partners and our customers.

We are looking for a Delivery Lead to own this high-priority, truly cross-functional programme where you own the plan of execution for a company-wide priority that aims to reimagine the journey from the point a Partner is onboarded, the activities and tools that allow them to do business with Dojo, to the models that underpin our compensation calculations, so we can become that Preferred Payments Partner.

What You Will Do...

Define and orchestrate the execution of programmes under the Partner Priority at Dojo. Own the end-to-end delivery of the Partner priority, working alongside technical and business areas to ensure we have clear tangible objectives. You will be responsible for aligning timelines, tracking cross-functional progress, and ensuring clear accountability across the organisation to ensure we hit our strategic milestones.
Contribute to quarterly planning ceremonies ensuring the work for this priority is represented and mapped accordingly across all the necessary teams as well as all necessary status updates.
Bridge Technical & Functional Divides: Drive day-to-day delivery by collaborating closely with Engineering teams and critical business functions including partnerships, legal and compliance, and all other relevant stakeholders.
Stakeholder Management: Act as the primary point of truth for senior leadership. You will ensure our senior stakeholders are consulted, informed, and aligned through clear, data-driven progress updates.
Build the Delivery Infrastructure: Define and maintain high-fidelity plans, dependency maps, and risk logs. You will establish the governance and structures needed to make the "invisible" work visible, proactively identifying resource gaps and blockers to enable faster decision-making.
Continuous Improvement: Collaborate with the delivery chapter to continuously optimise and improve delivery across Dojo.

What You Will Bring...

Delivery Management experience in fintech and ideally in projects with a very strong commercial/sales outcomes would be highly beneficial. You understand the high-stakes of regulated environments but also the complexities of the commercial relationships with partners.
Cross-Functional Mastery: Experience bringing together disparate streams to achieve a singular business outcome.
Delivery Craft: Deep expertise in managing dependencies and risks in fast paced environment. You know how to pivot a plan without losing momentum.
Influencing Collaboratively: You are an expert at building relationships with senior stakeholders and fostering collaboration across different teams and business functions.
Think Big, Act Local: You have the strategic mindset to understand the big picture, combined with the pragmatism to manage the multiple workstreams that ultimately drive results.
Proactive Problem Solving: You don't wait for a status meeting to identify a blocker. You are proactive, agile, and possess a "can-do" approach to complex problem-solving.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.

Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

You’re curious. You have a real desire to learn and create.
You’re relentless. You keep going even when it’s easier not to.
You’re customer-obsessed. You know how important customers are to what you do.

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

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