About the role
Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members. In this role you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Training:
Our comprehensive and employee centric training facilities provide training programs to help employees acquire various skills necessary to do their jobs and to support career development.
Responsibilities Include:
Maintenance and servicing of insurance policies
Verifying new business applications
Processing insurance and membership payments
Updating electronic member information
Maintaining filing systems and typing
Qualifications:
Bilingual skills in English and Spanish, preferred.
Prior customer service experience.
High school diploma or equivalent required.
Experience working in a sales environment strongly preferred.
Must be proficient in using Microsoft Office software products.
A successful candidate will have excellent communication and interpersonal skills, superior organizational skills and a commitment to maintaining superior customer relationships
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).
Aplyr's read
AAA Club Alliance is a multifaceted service provider specializing in member services, attracting individuals interested in customer service, sales, and travel consultancy roles.
What's promising
- •Offers diverse career paths in sales, customer service, and travel consultancy.
- •Strong brand recognition provides a stable employment environment.
- •Opportunities for advancement in various specialized roles.
What to watch
- •Limited public information about company culture and employee satisfaction.
- •Potential for high-stress situations in customer-facing roles, especially roadside assistance.
- •Job roles may require flexibility in hours, impacting work-life balance.
Why AAA Club Alliance
- •Provides a wide array of services beyond typical roadside assistance.
- •Combines travel, insurance, and financial services under one membership umbrella.
- •Employs a large number of specialists, indicating a focus on expertise.
Aplyr’s read is generated by AI from public sources. Was it useful?
About AAA Club Alliance
AAA Club Alliance is a member services organization that provides a variety of services including roadside assistance, travel planning, insurance, and financial services.
