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Bilingual Sales Team Leader

ConcentrixConcentrix·Business Process Outsourcing (BPO)

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Posted

7 days

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About the role

Job Title:

Bilingual Sales Team Leader

Job Description

The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.

Responsibilities:

  • Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
  • Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
  • Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
  • Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
  • Collaborate with stakeholders and product teams and participate and contribute to business reviews to align sales strategies with business objectives.
  • Develop team members to ensure they are equipped with the necessary skills and knowledge
  • Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
  • Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability
     

Candidate Profile:

  • Team leadership experience or proven B2B sales experience is required, ideally both
  • Technical/IT background will be considered an advantage.
  • Analytical and presentation skills are required.
  • Client and stakeholder management skills are needed.
  • Sense of professionalism and ability to develop relationships.
  • Strong attention to detail.
  • Self-starter, sense of urgency, and works well under pressure.
  • Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
  • Proficient in Microsoft Office.
  • Strong communication skills, both written and verbal in English ( C1 ) + Fluency in of the following languages - French/German/Spanish/Italian.

Please note that this role has hybrid model Monday-Friday 9-6 following a successful probation period. 

Location:

GRC Athens - Ilia Iliou 51

Language Requirements:

English (Required), Italian, Spanish

Time Type:

Full time2026-07-31

Skills & Tags

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Aplyr's read

Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.

Synthesized from recent postings & public sources

What's promising

  • Concentrix offers diverse career opportunities across technology and customer service roles.
  • The company has a strong global presence, providing international career mobility.
  • Investment in technology solutions enhances their competitive edge in customer engagement.

What to watch

  • High employee turnover is a common issue in the BPO industry.
  • Work-life balance can be challenging due to demanding client needs.
  • Limited public information about career growth opportunities within Concentrix.

Why Concentrix

  • Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
  • The company supports bilingual and multilingual roles, reflecting its global client base.
  • Concentrix's strategic partnerships enhance its service offerings and market reach.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About Concentrix

Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.

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