About the role
Job Title:
Bilingual Sales Team LeaderJob Description
The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations.Responsibilities:
- Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
- Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
- Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
- Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards
- Collaborate with stakeholders and product teams and participate and contribute to business reviews to align sales strategies with business objectives.
- Develop team members to ensure they are equipped with the necessary skills and knowledge
- Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
- Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability
Candidate Profile:
- Team leadership experience or proven B2B sales experience is required, ideally both
- Technical/IT background will be considered an advantage.
- Analytical and presentation skills are required.
- Client and stakeholder management skills are needed.
- Sense of professionalism and ability to develop relationships.
- Strong attention to detail.
- Self-starter, sense of urgency, and works well under pressure.
- Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables.
- Proficient in Microsoft Office.
- Strong communication skills, both written and verbal in English ( C1 ) + Fluency in of the following languages - French/German/Spanish/Italian.
Please note that this role has hybrid model Monday-Friday 9-6 following a successful probation period.
Location:
GRC Athens - Ilia Iliou 51Language Requirements:
English (Required), Italian, SpanishTime Type:
Full time2026-07-31Skills & Tags
Aplyr's read
Concentrix excels in delivering customer experience solutions globally, attracting professionals in technology and customer engagement to enhance business performance.
What's promising
- •Concentrix offers diverse career opportunities across technology and customer service roles.
- •The company has a strong global presence, providing international career mobility.
- •Investment in technology solutions enhances their competitive edge in customer engagement.
What to watch
- •High employee turnover is a common issue in the BPO industry.
- •Work-life balance can be challenging due to demanding client needs.
- •Limited public information about career growth opportunities within Concentrix.
Why Concentrix
- •Concentrix's focus on technology-driven customer solutions differentiates it in the BPO sector.
- •The company supports bilingual and multilingual roles, reflecting its global client base.
- •Concentrix's strategic partnerships enhance its service offerings and market reach.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Concentrix
Concentrix is a global provider of customer experience solutions and technology, specializing in customer engagement and improving business performance.
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