Engineering & Food and Beverage Administrative Assistant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality.   As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you’ll join a people-first culture that values collaboration, growth, and exceptional service. If being part of a one-of-a-kind opening excites you, we invite you to join our Pyramid family and apply today.

What you will have an opportunity to do:

Engineering & Food and Beverage Administrative Assistant

Dellshire Resort | Opening Spring 2026
Where imagination, wonder, and togetherness come to life in extraordinary style.

Shape your success in a place built for unforgettable experiences.
At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection.

The Engineering & Food and Beverage Administrative Assistant provides comprehensive administrative, clerical, and operational support to both the Engineering and Food & Beverage departments. This dual-role position is responsible for maintaining organization, supporting reporting and financial processes, coordinating communication, and ensuring seamless day-to-day operations across two critical divisions of the resort.

This role plays a key part in pre-opening and ongoing operations by supporting maintenance systems, vendor coordination, scheduling, inventory tracking, and departmental documentation while also assisting with F&B reporting, event coordination, and team communication. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced, multi-department environment aligned with Dellshire Resort’s elevated service standards.

Why You’ll Love Dellshire

• Be part of a resort that blends luxury and adventure into a storybook setting.
• Work with a team that values creativity, collaboration, and connection.
• Experience professional growth in a dynamic, pre-opening environment with room to make your mark.
• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

What You’ll Do

Administrative & Operational Support

• Provide administrative support to the Chief Engineer, Director of Food & Beverage, and departmental leadership teams.
• Manage daily correspondence, calendars, meeting coordination, and departmental communications.
• Maintain organized filing systems for both departments, including reports, compliance documentation, contracts, and records.

Engineering Support

• Input, track, and close work orders within the maintenance management system (CMMS/MMS).
• Assist in scheduling and tracking preventive maintenance for guest rooms, public areas, and equipment.
• Coordinate vendor services, inspections, and equipment maintenance schedules.
• Maintain inventory of engineering supplies, tools, and replacement parts; assist with ordering and receiving.
• Support documentation related to safety compliance, onboarding, and training records for Engineering team members.

Food & Beverage Support

• Maintain schedules, labor reports, training records, and departmental documentation.
• Assist with preparation of financial, labor, and productivity reports.
• Support banquet and outlet operations through administrative coordination.
• Assist with onboarding, employee records, and attendance tracking in alignment with HR standards.
• Coordinate vendor communications, product orders, and deliveries for F&B operations.

Communication & Coordination

• Serve as a liaison between departments, vendors, and internal teams to ensure smooth operations.
• Prepare memos, reports, and internal communications aligned with Dellshire Resort standards.
• Respond to internal inquiries and route requests appropriately.

General Responsibilities

• Maintain confidentiality of sensitive operational, financial, and personnel information.
• Support pre-opening initiatives, audits, and special projects.
• Perform additional duties as assigned by leadership.

What are we looking for?

Who You Are

• High school diploma or equivalent required; associate’s or bachelor’s degree in Hospitality, Business, or related field preferred.
• 2–3 years of administrative experience; hospitality, engineering, or food & beverage experience strongly preferred.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience with CMMS/MMS, POS systems, or scheduling systems preferred.
• Strong organizational, multitasking, and time management skills.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities across departments in a fast-paced environment.
• Professional demeanor with a strong commitment to confidentiality and service excellence.

Join us in creating something extraordinary.
Apply today to bring your passion for hospitality to Dellshire Resort—where every task tells a story, and every story begins with you.

Dellshire Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

$22.00

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$25.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.