Senior Application Support Analyst

Design Your Future at PVH

Senior Application Support Analyst

WHY PVH?

• Generous discounts on all brands - Calvin Klein, Tommy Hilfiger & Van Heusen  
• Paid Parental Leave Scheme as per Company Policy 
• Summertime hours schedule 
• Corporate discount with Medibank 
• Employee activities calendar 
• Annual Flu Shot Clinic 
• Free membership to Headspace meditation app 
• Access to Employee Assistance program 
• Referral bonus 
• Strong focus on Corporate Responsibility 
• Inclusive, diverse, and equal opportunity employer 

About the Role

The Senior Application Support Analyst, must act as a Level 3 thought leader, focusing on end-to-end business processes and integration for the following strategic areas: Planning, Reporting and Retail Applications, including support of existing environment and implementation of new processes and capabilities for transformation programs and strategies.

Based at our Head Office in the heart of the CBD, located at 388 George Street, 2000, this is a 14-month fixed term position, working from home and in the office weekly.

Duties & Responsibilities

• Provide Level 3 process and technical support for support desk requests, complex business issues, integration with other applications and escalated issues in a timely manner, including developing, testing, validating and executing potential workarounds, bug fixes and enhancements.
• Deliver business transformation programs on-time, within agreed scope and budget. Managing business process project portfolios and resolving Key Design Decisions (KDDs) and open issues/risks.
• Lead and facilitate key business activities including business requirements, capability design reviews, gap analysis, document current and future state processes, data validation, user acceptance testing, business readiness adoption, and training business users.
• Undertake a mentoring role to promote and support IT tools and methodologies, including identifying new functionality and benefits of new or upgraded software platforms, and make business process improvement recommendations.
• Develop project scopes and objectives by involving and collaborating with all relevant stakeholders locally and internationally. 
• Facilitate the process to prioritise strategic and operational system projects as required to support the PVH ANZ business.
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.

About You

• 3+ years’ experience in a minimum Level 2 business/application analyst or similar role.
• Minimum of 3 years’ experience in business process improvement, application design and integration with other applications.
• Sound business and technical knowledge of corporate application, integration, and reporting technologies, data and application architecture, master data management, and governance with proven experience working in apparel / fashion industry, E-Commerce, and omni-channel businesses.
• Strong technical competency on APIs, SQL, and developing application architecture landscapes.
• Previous experience of Aptos / SAP ERP, E-Commerce solutions (Adobe Commerce, Salesforce Commerce Cloud & PIM solutions), Qlik reporting systems, OMS (Order Management Systems).
• Experience with MarTech solutions and integration tools would be highly regarded.  

About the Company

PVH is one of the world's largest and most admired fashion companies, connecting with consumers in over 40 countries. Our global iconic brands include Calvin Klein, TOMMY HILFIGER and our Heritage Brands. Our 140-year history is built on the strength of our brands, our team and our commitment to drive fashion forward for good. That's the Power of Us. That's the Power of PVH.

PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to inclusion and diversity.

We thank all applicants in advance as only successful applicants will be contacted for an interview.

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