Senior Product Manager, Singpass
Confirmed live in the last 24 hours
Govtech
Job Description
The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
We aim to provide reliable digital identity for Singapore that streamlines transactions, enables businesses, and protects against fraud. This involves improving the online transaction experience with Singpass and Corppass while keeping it secure. It includes everything from building better frontend applications for residents and keeping an eye on fraudulent transactions to improving internal operations and working with our partners.
What you will be working on:
As product manager, your job will be to:
1. Determine what problems are worth solving in your problem space and decide what approach best delivers value to your users
2. Create a plan and prioritize your product pipeline based on your opportunities, resources, and limitations
3. Work with people from engineering, design, policy, and operations to bring your product to success
4. Measure and track your product’s progress
5. Wear multiple hats to help the product succeed. You may be taking time to understand a problem, introducing processes, or resolving an issue from a user or partner
6. Build a culture of collaboration with the people you work with
What we are looking for
In this role, you will:
• Own and drive product impact in the digital identity space
Take end-to-end ownership of key product areas, shaping direction in alignment with Singpass' broader strategy. Translate user, ecosystem, and policy needs into clear product bets and deliver measurable outcomes.
• Lead products from discovery to scale
Drive the full product lifecycle from problem discovery to launch and iteration at scale. Identify high-value opportunities, define product strategy, and consistently deliver products that achieve strong adoption and product-market fit.
• Make high-quality, data-informed decisions
Define success metrics, evaluate trade-offs, and prioritize effectively using data, user insights, and strategic context. Focus efforts on initiatives that drive the most meaningful impact across a diverse and evolving user base.
• Partner deeply with engineering and design
Work closely with cross-functional teams with sufficient technical and design depth to challenge assumptions, guide decisions, and ensure high-quality, timely execution.
• Demonstrate strong ownership and bias for action
Operate with a high degree of autonomy. Navigate ambiguity, identify gaps, and proactively drive initiatives forward without waiting for direction.
• Influence and align stakeholders effectively&l
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