Personal Lines Manager

Job Purpose

The PL Manager is responsible for portfolio growth and management of the Auto, Personal Property and Warranty Service Products. The person will support business development, pricing, and managing the risk of motor insurance portfolio and the other personal lines products to ensure a profitable and sustainable portfolio. This role involves balancing competitive market rates with sound risk management principles while adhering to the guidelines set by the Office of Insurance Commission (OIC) and the organization.

Key Responsibilities

 * Risk Assessment: Evaluate motor insurance applications (Private Cars, Commercial Vehicles, Fleets) by analyzing vehicle types, driver history, usage, and geographical risk, and evaluate Personal Property applications to assess the risk.

 * Quotation & Pricing: Calculate and provide competitive premium quotes. Manage fleet pricing and coordinate with the actuarial team for non-standard risks.

 * Portfolio Management: Monitor the loss ratio of the assigned motor and personal property portfolio. Identify trends and recommend adjustments to underwriting guidelines or pricing as needed.

 * Agent & Broker Relations: Provide technical support and advice to the sales team, agents, and brokers regarding policy terms, coverage options, and premium calculations.

 * Compliance: Ensure all underwriting activities and policy wordings strictly adhere to company internal controls and OIC regulations in Thailand.

 * Product Development: Assist in the "revamp" or design of retail motor, personal property and warranty products, including the development of new coverage packages and policy wording. Liaise with Product Development team and the regulators for product filings of new and renewal products.

 * System Optimization: Collaborate with IT/Business Development to improve digital quoting platforms and support in system and Tables set up to ensure pricing and underwriting rules are accurately reflected in the system.

Required Qualifications

 * Education: Bachelor’s degree in insurance, Statistics, Actuarial Science, Business Administration, or a related field.

 * 5+ years of experience specifically in Auto and Personal Property in the Thai market.

 * Technical Skills: * Strong proficiency in Microsoft Excel (Data analysis, VLOOKUP, Pivot Tables), Powerpon

   * Familiarity with motor insurance rating factors and Thai motor policy tariff structures.

 * Language: Good command of Thai and English (verbal and written) to interact with international stakeholders.

Core Competencies

 * Analytical Thinking: Ability to interpret complex data to make informed risk decisions.

 * Negotiation Skills: Effectively balance the needs of the distribution and sales team with the profitability requirements of the company.

 * Attention to Detail: Precision in reviewing policy terms and conditions, pricing algorithms and structures

 * Agility: Ability to handle multi-tasking and meet Turnaround Time (TAT) in a fast-paced environment.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

UW - Underwriting

AIG Insurance (Thailand) Public Company Limited (Thailand)