Information Security Operations Analyst-3

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Information Security Operations Analyst-3

Overview
Identity Access Management teams are responsible for end to end providing services to support internal employees and external customers capabilities to retrieve physical and logical access to Mastercard systems and applications.
The Employee Identity Access Management Program, within Corporate Security is laser focused on automating access using analytics data, executing on access strategy to be an enabler to the business, while creating and fostering a robust security controls environment
The purpose of this job is to identify ways to leverage the access data to answer important business questions. This would include automating access and streamlining processes - truly understanding end to end provisioning of access across enterprise platforms, and innovating techniques to use and communicate data in new and more effective ways to influencing how access should be granted to users.

Are you a self-starter with good communication skills that can interact with individuals at all levels of the company?
What interests you about Information Security and data?
Give an example of when you have thought outside of the box to solve a problem?

Role
• Manage identity access queries and consulting services to internal business and application teams, including training.
• Supports internal efforts and enhancements of existing Identity Access Management system.
• Identifies automation opportunities to deliver smarter and easier identity access management services to support “access as an enabler” strategy.
• Complies with documented processes and provide feedback for improvements
• Manage Work Orders in timely manner to comply with SLA's.
• Challenges the status quo processes and identifies way to automate through implementation.
• Supports all annual certification & governance reviews (such as transfers).
• Supports senior team members in voice of the customer efforts to understand the business needs from regional business leaders for continuous improvement.
• Partners with other peers in the Employee Identity Access Management organization to ensure governance processes are in place, enabling access to the business with least privileges
• Research new methodologies to improve security within the identity access management space

All About You
• Basic to intermediate skills in Information Security
• Intermediate strategic thoughtful risk taking experience
• Intermediate analytical skills working with large amounts of data and identifying outliers
• Beginner to intermediate knowledge in regulatory compliance (PCI, GLBA, SOX).
• Intermediate technical background (Windows, UNIX, Oracle) and basic network fundamentals.
• Strong organization, problem solving, and communication skills.
• Intermediate supporting experience through ITSM platforms (like BMC Helix, Jira, ServiceNow or similar).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.