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Talent Service Coordinator US

QVC GroupQVC Group·Retail / E-commerce

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Posted

29 days

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About the role

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Talent Service Coordinator supports QVC, and provides excellent customer service to QVC internal and external partners.

Where You'll Work

  • This role is onsite and will require you to work from our West Chester location daily. Relocation assistance is not available for this role.
  • You will be full-time and the role will require open availability as the schedule can include day or night shifts, weekends and weekdays, as well as holidays.

What You'll Do

  • Guide the in-studio experience of the hosts, guest teams, and models
  • Support all backstage teams by processing and communicating informational changes promptly.
  • Get the guests and hosts ready before going on air.
  • Work audio and engineering to report and trouble shoot mic issues along with other responsibilities as assigned.
  • Resolve challenging situations that arise and may directly affect the live show.

What You'll Bring

  • Bachelor's degree in communication, Business, Television, Broadcasting or a related field, or an equivalent combination of training and experience.
  • RECENT and DEMONSTRATED 1+ years experience in a fast-paced, high-pressure, Customer Service or Studio Environment required.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

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Aplyr's read

QVC Group thrives on blending entertainment and retail, attracting those who excel in dynamic, customer-focused environments across diverse roles from tech to operations.

Synthesized from recent postings & public sources

What's promising

  • QVC Group is a pioneer in video commerce, merging entertainment with shopping.
  • The company offers diverse career paths, from tech roles to customer service.
  • QVC's global reach provides opportunities for international career growth.

What to watch

  • The retail sector faces volatility, impacting job stability.
  • QVC's reliance on traditional TV may limit appeal to younger audiences.
  • Intense competition in e-commerce requires constant innovation to maintain market position.

Why QVC Group

  • QVC offers a distinctive shopping experience through a blend of live TV and digital platforms.
  • The company has a strong emphasis on customer interaction and engagement.
  • QVC's integration of entertainment into retail sets it apart from typical e-commerce platforms.

Aplyr’s read is generated by AI from public sources. Was it useful?

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About QVC Group

QVC Group is a global leader in video commerce, offering a unique shopping experience through television, online, and mobile platforms.

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