IT Operations Manager, Corporate Engineering
Confirmed live in the last 24 hours
Vanta
Job Description
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As an IT Operations Manager for EMEA at Vanta, you will lead and scale a high-performing regional IT Operations team while partnering closely with global peers to deliver a secure, reliable, and thoughtful technology experience for employees across the company. Reporting to the Senior Director of Corporate Engineering, this role is responsible for people leadership, regional execution, and operational excellence across EMEA.
You’ll manage an initial team of two IT Operations Engineers in EMEA and will be responsible for hiring, developing, and retaining talent as the region grows. While this role is primarily focused on people leadership and operational strategy, the ideal candidate is comfortable staying close to the work and stepping in when needed—whether to unblock the team, support a critical incident, or help drive clarity in ambiguous situations.
The Corporate Engineering (CE) team is an employee-facing team with a mission to provide Vantan’s with a secure and stellar experience with the tools and technologies they need to do their best work, regardless of where they are.
This role will be the first point of contact for our international Vantan’s and ensure that every Vantan gets the support they need regardless of their timezone.
What you’ll do as a IT Operations Manager at Vanta:
Hire, manage, mentor, and develop IT Operations Engineers across EMEA, providing regular feedback, coaching, and performance management
Foster a collaborative, inclusive, and high-performing team culture aligned with Vanta’s values
Own IT Operations delivery across EMEA, ensuring consistent, high-quality support for employees in the region
Partner with global IT Operations leaders to maintain consistency across regions while accounting for local needs
Serve as an escalation point for complex or high-impact IT issues in EMEA
Define and improve IT processes, workflows, and policies to support scale, security, and reliability
Use data and operational metrics to identify gaps, improve service quality, and inform resourcing decisions
Lead or contribute to global IT initiatives, rollouts, and tooling decisions
Build strong partnerships with People, Workplace, Security, Finance, and regional leadership teams
Act as a trusted advisor on employee technology needs and regional operational considerations
Communicate clearly and proactively with stakeholders on priorities, risks, and progress
How to be successful in this role:
Demonstrated experience managing and scaling IT or enterprise engineering teams
Strong people leadership skills with a proven ability to coach, develop, and retain talent
Solid understanding of IT operations fundamentals (end-user support, access management, device lifecycle, SaaS administration)
Experience operating in globally distributed teams and across multiple time zones
Ability to balance regional autonomy with global alignment
Strong communication skills and comfort working with senior stakeholders
Experience building processes and teams in high-growth environments
Comfort making decisions with incomplete information and evolving priorities
Ability to work in our London office in a hybrid setting (3 days per week)
Open to using AI to am