Director, Healthcare Strategy and Commercialization

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Healthcare Strategy and Commercialization

Team: Global Healthcare
Reports to: VP, Healthcare Strategy and Commercialization – NAM
Location: North America (Remote / Hybrid)
Overview
The Director, Healthcare Strategy and Commercialization – NAM is responsible for executing and scaling healthcare payment opportunities in North America, aligned to Mastercard’s global healthcare strategy and product direction.
This is a senior individual contributor role focused on commercialization, business development, and partnership execution. The Director translates established strategy and products into signed agreements, launched programs, and measurable revenue impact, operating under the leadership of the VP, Healthcare Strategy and Commercialization – NAM.

• Execute healthcare commercial payments strategy in North America in alignment with Global Healthcare and CNPF leadership priorities
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• Identify, advance, and help close commercial opportunities across payers, providers, platforms, and healthcare ecosystem partners

• Support deal structuring, partnership development, and go to market execution for approved healthcare payment use cases

• Collaborate with Sales, Product, Issuing, Acquiring, and Services teams to move opportunities from concept to contracted, live programs

• Apply working knowledge of U.S. healthcare reimbursement, patient responsibility, and revenue cycle flows to inform solution positioning

• Balance near-term opportunities with tangible revenue and longer-term strategic opportunities with future revenue potential

• Serve as a field facing healthcare payments subject matter resource in client and partner discussions

• Build and maintain relationships with healthcare platforms, fintechs, and health IT partners to support execution and expansion of commercial initiatives

• Surface market feedback and operational friction points to inform partnership priorities and product discussions

• Partner closely with the VP, Healthcare Strategy and Commercialization – NAM, to ensure execution remains aligned with global strategy and product direction
Experience & Qualifications
• 5–10 years of experience across healthcare, payments, fintech, or adjacent technology sectors
• With a willingness to risk being wrong, must thrive in making decisions with imperfect information on behalf of people who will hold you accountable
• Drive an outcomes-focused, high-performance culture that takes thoughtful risks
• Demonstrated success in business development, partnerships, or commercial execution roles
• Strong understanding of U.S. healthcare payment flows, including payer provider economics and patient financial responsibility
• Proven ability to operate as a senior individual contributor in a complex, matrixed organization
• Excellent communication skills and comfort engaging with external partners and internal senior stakeholders
Preferred
• Experience working with health plans, provider networks, healthcare payment platforms, or healthcare fintechs
• Exposure to card based B2B payments, virtual cards, or embedded payments in healthcare or regulated industries
• Familiarity with data, analytics, or advisory services tied to payments or healthcare operations
• MBA or advanced degree a plus, but not required
What success looks like in this role?
First 6 Months — Establish & Focus
Objective: Build a credible, prioritized North America healthcare commercialization pipeline
• Identify and size 5–8 execution ready healthcare payment use cases aligned to approved strategy
• Advance 3–4 priority opportunities to late stage pipeline (partner alignment, commercial framework defined)
• Develop strong working relationships with Sales, Product, Issuing, Acquiring, and Services teams
• Demonstrate healthcare payments credibility in external partner and client discussions
Months 6–12 — Execute & Deliver
Objective: Convert priority opportunities into signed and launched programs
• Close 1–3 commercially material agreements (platform, ecosystem, or issuer/acquirer led)
• Support launch of at least one live, scaled healthcare payments program (not a pilot)
• Show clear linkage between activities and revenue impact (direct or influenced)
• Provide actionable market feedback that informs product positioning or partnership focus
Months 12–18 — Scale & Institutionalize
Objective: Make healthcare commercialization repeatable in North America
• Expand successful partnerships into additional clients, flows, or payment use cases
• Help establish a repeatable commercialization playbook for healthcare payments execution
• Be recognized internally as a go to execution leader for healthcare opportunities
• Consistently operate within strategic guardrails while accelerating time to market

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Boston, Massachusetts: $158,000 - $253,000 USD

New York City, New York: $164,000 - $264,000 USD

Remote - Illinois: $137,000 - $220,000 USD

Remote - Pennsylvania: $137,000 - $220,000 USD

Remote - Washington, District of Columbia: $137,000 - $220,000 USD

Job Posting Window

Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.