About the role
Summary
Apple Pay and Apple Wallet continue to grow and become integral to the daily lives of our consumers, and with more developments to come, it’s an exciting time ahead for the Apple payments and services business. The Wallet, Payments and Commerce (WPC) team is looking for an Apple Pay eCommerce Merchant Specialist to initiate and actively engage with potential e-Commerce merchants to drive Apple Pay acceptance, and to enable a best-in-class integration on their digital Channels (Web and App). The Apple Pay team help merchants transform the way people shop online and through Apps. We inspire merchants to transform their eCommerce experiences leveraging Apple’s iOS platform and payment features.
Description
This is a highly cross functional role that will build rapport through collaborative and engaging communication with external partners (merchants & strategic partners), as well as internal partners within WPC organization (Business Development, Product and Operations teams just to name a few). In this role, you will be: Responsible for sourcing new merchant opportunities through emails, outbound calls, or inbound lead follow-up Managing and supporting merchants through the full Apple Pay enablement cycle, from initial merchant discovery, engagement, commitment, through implementation and launch Identifying key players, and managing the end to end enablement process with merchants, and payment partners Supporting merchants through post-go live growth initiatives (UX audits, conversion optimization, and anomaly detections) Establishing, developing, and maintaining positive business and customer relationships Onboarding merchants in partnership with the Apple Pay Technical Specialists to implement an Apple Pay integration that provides a great customer experience Building and delivering a communication strategy to evangelize Apple Pay in an one-to-one or one-to-many format whether in person or via Webinars Providing updates on account and pipeline progress and productivity KPIs to share with leadership and wider Apple teams Maintain merchants contacts and update pipeline status in the internal CRM system
Minimum Qualifications
Excellent communication skills via various modes of communications (email, phone, or in person), with exceptional ability to navigate and collaborate within large complex organizations Proven results in a quota-carrying role, with experience in pipeline management, and sales forecasting Excellent problem solving skills with the ability to manage through ambiguities with attention to details
Preferred Qualifications
Self-driven, and motivated professional with strong organizational skills with the ability to multitask and the ability to stay focused with minimal supervision Results orientated with ability to provide continued momentum and focus throughout short, medium and long sales cycles.
Aplyr's read
Apple is a tech giant known for its sleek design and innovation, attracting top talent in engineering, design, and business operations.
What's promising
- •Apple consistently leads in tech innovation with a strong focus on design and user experience.
- •The company's global brand recognition offers employees a prestigious platform for career growth.
- •Apple's robust ecosystem integrates hardware, software, and services, creating diverse job opportunities.
What to watch
- •High-pressure work environment with demanding deadlines can impact work-life balance.
- •Apple's secretive culture may limit transparency and cross-departmental communication.
- •Dependence on hardware sales makes the company vulnerable to market saturation risks.
Why Apple
- •Apple's design philosophy emphasizes simplicity and elegance, setting it apart in the tech industry.
- •The company has a unique retail presence with its own stores enhancing customer experience.
- •Apple's closed ecosystem creates a seamless integration across its products, unmatched by competitors.
Aplyr’s read is generated by AI from public sources. Was it useful?
About Apple
Apple Inc. is a leading technology company known for its innovative consumer electronics, software, and services. The company designs and manufactures products such as the iPhone, iPad, Mac computers, and wearables, significantly influencing the tech industry and consumer behavior worldwide.
